@Vodacom I was told a technician would be out today, but still no resolve. We work from home and cannot be without internet any longer.
SR241101-423114
@Vodacom@Vodacom111
I did not want to resort to Social Media but Vodacom has not responded. My internet went down on the 1st November. I logged it, and was told that it will be addressed on Monday. No technician has come despite my requests.
@CityPowerJhb we have been without power since 11 am yesterday with no assistance or ETR. Please assist urgently. Itโs emmarentia extension
CPWEB4130969
@CityPowerJhb the power has not been restored in emmarentia extension since 11.
There has been no progress or update since. Please escalate
Ref: CPWEB4130969
@Vodacom we have been without WiFi for over 8 days now.
On Friday it promised that a technician would contact us, this has not happened. It was promised that technicians would be sent if not resolved and we are still waiting. When escalating the matter I get told to be patient.
@Vodacom111 I am very dissatisfied with the service Iโm receiving. I have been without fibre for nearly 7 days and I have just been met with empty promises.
SR231211-777317
@Vodacom111 hi there . My fibre has been down for 5 days now. I have spent hours on the phone every day and have restarted the router. People promised to phone back to see if the matter has been resolved and it still has not. Please assist
Sr231211-777317
@CityPowerJhb Some houses in Emmarentia extension have been out since 5am. Some houses on the grid have power and some not. Please investigate.
CPWEB3715497
@CityPowerJhb Hi @CityPowerJhb my power has been out since 2pm, now for over 24 hours. There has been no update on my ticket and no one has come to the site. Please advise urgently
@CityPowerJhb ref CPWEB3618506
Our power has been out since 2pm. Levubu road, neighbours across the road without power. No progress or updates. May be a snapped cable