@DailyMailUK has anyone talked to you about the >24 hour delay of BA0493 out of GIB, and @British_Airways shameful treatment of passengers? No support provided for families with small children, or people with mobility issues, zero in the way of helpful communication. Total chaos.
@British_Airways If they are having to do that, then there must be an awful lot of cases of truly terrible customer service Tony. That's embarrassing. No wonder @British_Airways Chairman and CEO doesn't reply to emails. Poor Sean must be crying into his pay slip.
hello @British_Airways - our flight from GIB to LHR was delayed >24 hours after you diverted to AGP and then ran out of hours. I would like to speak to someone in the UK. I would like full compensation for our party of 3. We will never fly BA again. #BritishAirways#BA493
@British_Airways And I'm not asking for an expedited process. I am asking to talk to an accountable person in the UK. I'd love to know why @British_Airways things it's ok to treat human beings in an entirely inhumane way.
@British_Airways Tony, respectfully, if BA were sorry, they wouldn't have treated a plane load of customers in the way we were treated across 24+ hours. BA doesn't care. And it shows.
@British_Airways Hi Jo, your chief executive is also unable to answer emails it seems. Does anyone do any work at @British_Airways? Clearly customer service and retention isn't top of the priority list.
The Coutts' scandal involving β¦@Nigel_FarageοΏ½οΏ½ is a disgraceful scandal. Banks are not here to police free speech, what has been revealed is disturbing and undermines the very values of living in an open and free society. https://t.co/DSeisDQkHu
@YorkshireTea No need to apologise, these things happen and I'm 100% certain it wasn't done on purpose! I'll drop your lovely customer service team a line over the weekend. Ta much. x
Hey there @YorkshireTea - just cracked open a fresh box of your Golden goodness, and discovered that the bags are missing their tear lines/perforations. Will just go ahead and cut them, but thought you might want the batch details just in case there's a bigger issue. Ta, Chris. x
@British_Airways The most frustrating thing - and this happens every single time there are delays/issues between GIB/LHR on BA is the total lack of communication. It is frankly shameful.
Hey @British_Airways you were nearly 2 hours late showing up in GIB yesterday for the morning flight back to LHR. No explanations, no apology. I would like both please, and some compensation.
First British tourists of the summer season are here. Middle aged couple with a caravan that had a UKIP sticker in the window. Assumed I spoke English, asked for directions, I replied in French. The woman tutted, rolled her eyes and said,
"They don't even try to speak English"
@ImChloeD @jellymalin I guess a lot of us have been through the hospital/birth experience with our partners, even if we weren't the one's giving birth?
@British_Airways hello. I have just discovered that I am missing the avios and tier points from a flight at christmas that you cancelled, and then rerouted from a different airpot delaying us by 6 hours. Can I have my points please. And an apology.