UAA IT Technical Support Center

University of Alaska Anchorage IT Services Call Center | Hours: M-F 7AM-10PM & Sun 10AM-2PM. *To reset or obtain your password:

[UAA IT Technical Support Center @uaatechsupport]

[status] Completed: The scheduled maintenance has been completed. https://t.co/fxQ9MI3ECj

[UAA IT Technical Support Center @uaatechsupport]

[status] Scheduled (Feb 19, 2026, 06:00 AKST): What: UAA IT Services will be updating me.UAA beginning Thursday, February 19, at 6 AM to 7 AM.

Why: The ELMO software update for me.UAA includes enhancements for security and stability.… https://t.co/1GMXeLhh10

[UAA IT Technical Support Center @uaatechsupport]

[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/b39WNsdeB9

[UAA IT Technical Support Center @uaatechsupport]

[status] Resolved: Blackboard has confirmed this issue has now been fully resolved.

We’re sorry for the disruption this caused, and we appreciate your patience. https://t.co/JcDgRTKwn7

[UAA IT Technical Support Center @uaatechsupport]

[status] Investigating: We have received reports where students have suddenly lost access to view their Spring 2026 courses.

UAA IT Services is working to identify the root cause and implement a solution.

Next update at 8:45 AM https://t.co/FPM0c6bRh3

[UAA IT Technical Support Center @uaatechsupport]

[status] Monitoring: Student access to Ultra courses has remained available so far today; however, we are continuing to work with Blackboard until the fix is fully confirmed.

Next update upcoming Monday, Feb. 9. https://t.co/GwDb9b0Ng7

[UAA IT Technical Support Center @uaatechsupport]

[status] Resolved: Network has been restored at PWSC. Internet and campus phones are now operational.

We apologize for the network inconvenience. https://t.co/eb1SemphUY

[UAA IT Technical Support Center @uaatechsupport]

[status] Investigating: The Prince William Sound College (PWSC) experiencing an unexpected network outage. The main UAA Anchorage campus and the other UAA community campuses are not affected.

UAA IT Services is working with PWSC to i… https://t.co/2BUsL1SoAu

[UAA IT Technical Support Center @uaatechsupport]

[status] Resolved: The issue with Microsoft 365 logins has been resolved.

We’re sorry for the delays this may have caused. https://t.co/4dK2RX4bwl

[UAA IT Technical Support Center @uaatechsupport]

[status] Investigating: We’re currently experiencing a disruption with Microsoft 365 logins.

UAA IT Services is working to identify the root cause and implement a solution.

Users may not be able to login to Microsoft 365, or any ser… https://t.co/HYfiz3lBhx

[UAA IT Technical Support Center @uaatechsupport]

[status] Monitoring: We’ve reverted the configuration change from this morning.

We’re monitoring to ensure people can login to Microsoft 365 using Duo.

Next update at 2 PM. https://t.co/SjhesANvpx

[UAA IT Technical Support Center @uaatechsupport]

[status] Resolved: Network has been restored at our affected community campuses. Internet and campus phones are now operational. https://t.co/gV5ize2eTN

[UAA IT Technical Support Center @uaatechsupport]

[status] Investigating: We’re currently experiencing a network outage at our UAA community campuses:
- Mat-Su College (MSC)
- Kenai River Campus (KRC)
- Kodiak College

UAA IT Services is working with the vendor and community campuses… https://t.co/WpOrNp9WUb

[UAA IT Technical Support Center @uaatechsupport]

[status] Investigating: We have received reports that Kachemak Bay Campus (KBC) is now affected by this network outage too. https://t.co/pewAeTu18g