@emjshit It’s our pleasure to help, We appreciate your patience. Kindly note that we've replied to your DM, please check.
You will shortly receive a brief survey regarding your Uber Social Media support experience. Your feedback is vital in helping us improve our service.
@emjshit We totally understand your concern about the refund.
To be able to assist you, we need to DM us the Order ID from your APP in, so that we can look into this right away.
@kickman77 We are sorry that you are facing this problem related to these charges, Phoenix.
In order for us to assist you further, could you please confirm your location (country/city) in a private message?
So we can help ASAP.
@phomolo_phmz We're understanding your frustration regarding your order.
Please provide us the order ID and more info about the issue you've faced in a private message so that we can further assist you.
Appreciate your understanding.
@samu_muchova Hola @samu_muchova, pasábamos por aquí y vimos tu comentario, sin embargo, aquí estamos nosotros para mirar con lujo de detalle lo sucedido, solo síguenos y envíanos un mensaje privado. Te esperamos.
@alizwa_mendy Thank you for your patience while we investigate this matter, Alizwa.
Please be advised that we have sent a detailed response to your concern via Direct Message (DM). Kindly check your inbox at your earliest convenience to review the update.
@alizwa_mendy We appreciate your patience while we work to resolve this issue, Alizwa. Kindly note that we've responded to your concern via DM. Please check.
@mboendlov Sorry to hear about your order issue.
Please DM us the mobile number linked to your account, the order ID and more info about the issue you've faced so that we can look into this right away.
@ob_objames We are sorry to hear about the unrecognized charge on your account.
Please DM us the mobile number linked to your account along screenshot of the charge in question so that we can help.
@Nandipa41692398 We understand your inquiry about being charged delivery and service fees even subscribing to Uber One membership, Nandipa. For a specific order/concern, please DM us the order details and more info about the issue you've faced so that we can assist ASAP.
@nhlekza_BF Sorry to hear about the trouble you had with your order, Nhlanhla.
Please DM us the mobile number linked to your account and the order ID, so that we can further assist you.
@tea4mxum6q We completely understand how important it is for you to get your account reactivated. Please provide all the necessary details regarding the problem you’ve encountered here [https://t.co/edzpPIWpP0] so that our specialised team can take a closer look and assist you ASAP.
@tea4mxum6q We totally understand your concern regarding your account. In order for us to assist you further, please get in touch through this link [https://t.co/1FX8PdhN8H].
@spedroza_12 Queremos que sepas que estamos para ti. Te invitamos a seguir nuestras redes y contactarnos por mensaje privado para un soporte adecuado.
Quedamos a la espera de tu mensaje.