Uber | Uber Eats Germany

Go anywhere 🚗 Get anything 🍔 Uber ist Fahrtenvermittler, nicht selbst Beförderer.

[Uber | Uber Eats Germany @Uber_Ger]

@ObaiRadwan Hi Obai, thank you for providing the information.

Could you please provide more details about your order(order ID, date, etc.)? It'll help us investigate further.

[Uber | Uber Eats Germany @Uber_Ger]

Hallo, wir verstehen Ihre Frustration vollkommen, und das ist definitiv nicht die Erfahrung, die wir möchten, dass Sie mit uns haben. Bitte senden Sie uns eine Direktnachricht (DM) mit der E-Mail-Adresse und der Telefonnummer, die mit Ihrem Konto verknüpft sind, sowie Ihren Bestelldaten, damit wir dies überprüfen und Ihnen so schnell wie möglich helfen können.

[Uber | Uber Eats Germany @Uber_Ger]

Hallo,
Danke, dass Sie uns darauf hingewiesen haben.
Um uns zu helfen, Ihr Anliegen zu überprüfen und weitere Unterstützung zu bieten, könnten Sie uns bitte Ihre E-Mail-Adresse und Telefonnummer, die mit Ihrem Konto verknüpft sind, per DM senden?
Wir schätzen Ihre Kooperation und freuen uns auf Ihre Antwort.

[Uber | Uber Eats Germany @Uber_Ger]

@DimaKulyeshov Hi there,

Thank you for reaching out.

To get this resolved, could you please DM us your email address and mobile number linked to your account along with trip details (Date and Time, pickup and dropoff locations).

[Uber | Uber Eats Germany @Uber_Ger]

@SannyHil Vielen Dank, dass Sie uns darauf hingewiesen haben. Bitte senden Sie uns die E-Mail-Adresse und die Handynummer, die mit Ihrem Konto verknüpft sind, sowie einige zusätzliche Informationen zu Ihrem Anliegen/Ihrer Anfrage, damit wir Ihnen weiterhelfen können. https://t.co/2KLcGlk9BE

[Uber | Uber Eats Germany @Uber_Ger]

We're sorry to hear about this experience, Christian.

When certain activity is detected on your account, it would be flagged by our fraud detection system, and as a precaution, we would temporarily restrict your access. This measure was put into place to protect and safe guard all accounts.

It looks like your account may have been flagged by our systems in error.

After carefully reviewing, we’re confident in removing that restriction so you can go ahead and request a ride again.

We have set up a separate thread specifically to address your request about refund. A dedicated team will take charge and will contact you as soon as possible.

Your patience and understanding during this process will be appreciated.

[Uber | Uber Eats Germany @Uber_Ger]

Hallo, um Ihre Privatsphäre zu schützen, ermutigen wir die Benutzer, uns eine PM mit Ihren Kontodetails und Informationen zu Ihren Anliegen zu senden. Außerdem bitten wir Sie, alle Beiträge zu löschen, die Ihre persönlichen Informationen offenbaren. Wir freuen uns darauf, Ihre Nachricht zu erhalten und Ihnen zu helfen.

[Uber | Uber Eats Germany @Uber_Ger]

@TheTimmaeh Thank you for letting us know about this. This isn't the experience we want for you, and we’d like to help turn this around.

To get started, please DM us your account email and mobile number. We’re standing by to assist you as soon as we hear from you! https://t.co/2KLcGlk9BE

[Uber | Uber Eats Germany @Uber_Ger]

Hi there,

We’re so sorry to hear that your order never made it to you. We know how disappointing it is to be left waiting for a meal that doesn't arrive, and we'd like to look into what happened right away.

Could you please DM us your account email and mobile number along with your order ID?

Once we have those details, we’ll do our best to get this resolved for you.

[Uber | Uber Eats Germany @Uber_Ger]

@meeanilreddy We are ready to look into this for you.

Kindly DM your email address and the mobile number linked to your account, and we will be more than happy to assist you.

Thank you for your patience.

[Uber | Uber Eats Germany @Uber_Ger]

@Bhawik9915 We are ready to resolve this for you. Please DM your email and phone number associated with your account and as well as, a brief about your issue, so we can help you further. https://t.co/2KLcGlk9BE

[Uber | Uber Eats Germany @Uber_Ger]

@jowiej Hallo,

wir sind bereit, dies zu prüfen.

Bitte senden Sie uns Ihre E-Mail-Adresse und Ihre Handynummer, die mit Ihrem Konto verknüpft sind, damit wir Ihnen helfen können.

Wir freuen uns auf Ihre Antwort.

[Uber | Uber Eats Germany @Uber_Ger]

Hi there, we’re sorry to hear you’re having trouble with your documents in Germany.

To protect your personal information, we can only discuss account-specific details via Direct Message. Please follow our account to enable the DM option, or for faster assistance, reach out to us directly through the 'Help' section of your Uber app. Once you've followed us, send us a message with the email address associated with your account so we can take a closer look.

[Uber | Uber Eats Germany @Uber_Ger]

@Skinny632522 Hi there, please send us email address and mobile number linked to your account along with more info about the issue you've faced in a private message now so that we can assist you. https://t.co/2KLcGlk9BE

[Uber | Uber Eats Germany @Uber_Ger]

@ch33hau Sorry to hear about the trouble, Chee. Kindly note that we've responded to your concern via DM. Please check.

[Uber | Uber Eats Germany @Uber_Ger]

@ch33hau Hi, please send us the email address and mobile number linked to your account and more info about the issue you've faced in a private message so that we can assist ASAP.

[Uber | Uber Eats Germany @Uber_Ger]

@mtsmith2010 We're ready to look into this. Please send us a private message with more details about your issue along with the mobile number and email address linked to your account so that we can assist you.

[Uber | Uber Eats Germany @Uber_Ger]

Hallo, wir helfen dir gerne weiter!

Wenn du möchtest, kannst du uns gerne eine DM mit deiner Frage oder deinem Anliegen und die Kontaktinformationen (E-Mail-Adresse und Mobiltelefonnummer) deines Kontos schicken.
Wir werden unser Bestes tun, um dir behilflich zu sein.

Liebe Grüße
Dein Uber/Uber Eats-Team

[Uber | Uber Eats Germany @Uber_Ger]

@grkmoztrk Hallo, wir haben uns diesbezüglich per DM bei dir gemeldet. Vielen Dank

[Uber | Uber Eats Germany @Uber_Ger]

2025 soll schneller kommen, ich kann die ganzen Konzerte nicht abwarten 😫