Appreciate your worries about receiving the order, Please DM the order ID, to be able to further assist you.
And to be able to follow up on your request via DMs and provide further assistance, kindly follow our Twitter account. Alternatively, you can contact us through this link: [https://t.co/qP9IohZRaf] or the in-app «Help» section, and we’ll get back to you ASAP.
@Hunadiiiii Sorry to hear about that issue with receiving your order. Please DM us the mobile number or email address linked to your account, along with order ID, so that we can look into this right away.
@TheZweli Sorry to hear about the trouble you faced in this trip, Zweli. Please DM us the trip details (date, time, driver name) so that we can take a closer look..
We appreciate your patience.
@bev_vie_ We understand how upset you are about being charged for a lost item, Could you please drop us a note here [https://t.co/LvTbIBIUrR]? Rest assured that our specialised team will follow up as soon as possible.
@LudidiOnele Accept our apologies for the issues encountered with the billing for this trip. Kindly note that we've responded to your concern via DM. Please check.
@InathiNkosiS We can certainly understand how frustrating it is to wait for an order that hasn't arrived, Nkosinathi. Please DM us the order ID, so that we can assist ASAP.
We're sorry to hear about this, to be able to follow up on your request via DMs and provide further assistance, kindly follow our X account. Alternatively, you can contact us through this link 👉 [https://t.co/oFOAC6hbJj] or the in-app «Help» section, and we’ll get back to you ASAP.
@Cruela54 Sorry to hear that about your issue in the order related refund.
Please DM us order ID so that we can assist ASAP.
We appreciate your understanding.
@TypicalBantu We understand your concern regarding your Uber One experience.
Please DM us your mobile number or email address which associated with your uber account, So that we can assist you ASAP.
@Athi_Mat We're sorry to hear about this, we've followed up in-app. Kindly check the Help section of the app for support messages. Please let us know if you have any other questions or concerns. We would be happy to help further.
@Biznau5 Sorry to hear about the issue you faced in this trip, Biznau. Please DM us the mobile number linked to your account, the trip details (date - time) and more info about the issue you've faced so that we can look into this right away.