Patel MS UBI

Banker

[Patel MS UBI @ubi_ms]

@flipkartsupport / @Cleartrip are charging convenience fee from cancellation of tickets that too flight cancelled by the airlines. It is cheating. The other booking agents like Amazon is giving full refund of cancelled tickets. Be careful to book tickets on @Flipkart

[Patel MS UBI @ubi_ms]

At the time of ticket booking no convenience fee charged (see screenshot enclosed) but from the refund of cancelled ticket @Flipkart deducted Rs.5460/-, it is unethical and cheating with the customers. @MoCA_GoI @jagograhakjago please look into this

[Patel MS UBI @ubi_ms]

@Cleartrip You are giving false statement, I am attaching a screenshot of breakup of fare Rs.83744/-, it shows that convenience fee was not part of the amount paid by me at the time of flight booking with @Flipkart & again request you to refund Rs.5460/-, @DGCAIndia please look into

[Patel MS UBI @ubi_ms]

At the time of ticket booking no convenience fee charged (see screenshot enclosed) but from the refund of cancelled ticket @Flipkart deducted Rs.5460/-, it is unethical and cheating with the customers. @MoCA_GoI @jagograhakjago please look into this

[Cleartrip @Cleartrip]

@ubi_ms Hi, please note that the convenience fee has been deducted, as it is non-refundable as per our policy. The convenience fee helps us provide a secure and seamless booking experience. (1/3)

[Patel MS UBI @ubi_ms]

@Cleartrip At the time of booking no convenience fee charged but from refund of cancelled flight Rs.5460/- deducted in the name of convenience fee, it is not justified but cheating. Please see the break up fare charged at the time of booking & arrange refund of amount illegally deducted.

[Patel MS UBI @ubi_ms]

At the time of booking you didn’t levied convenience fee but you deducted 5460/- in the name of convenience fee from the amount refunded by the airlines. Other intermediaries are not charging convenience fee from refund on cancellation of flights. Please refund me full payment

[Cleartrip @Cleartrip]

@ubi_ms Hi, please note that the convenience fee has been deducted, as it is non-refundable as per our policy. The convenience fee helps us provide a secure and seamless booking experience. (1/3)

[Patel MS UBI @ubi_ms]

@flipkartsupport @Cleartrip said incorrectly “they refunded me amount they received from airlines”, but reply received from SpiceJet airlines shows that they refunded full amount 83744/- to @Flipkart & they deducted 5460/- in the name of #convienience fee. Is it not a #Cheating ?

[Patel MS UBI @ubi_ms]

After cancellation from your side, you should have offered us alternative flights but you didn’t offered us alternative flights and we have to buy alternative flight on higher cost, you gave us trouble and further charging 5460/- in the name of convenience. It is very bad.

[Patel MS UBI @ubi_ms]

Thanks for very active response of the social media team of Motilal Oswal Limited. Social Media team is very prompt & I received a call back from the advisor immediately. Thank you 🙏

[Motilal Oswal Financial Services Ltd @MotilalOswalLtd]

@ubi_ms Hi, we sincerely apologise for the inconvenience caused. Please note that we've forwarded your details to the concerned team and they will get in touch with you to address your issues promptly.

[Patel MS UBI @ubi_ms]

What a beautiful system @MotilalOswalLtd has for communication, if you wish to connect the advisor (allotted to account OMD64686), send him an email first & as per his wish he will contact you! 😅😁

[Patel MS UBI @ubi_ms]

https://t.co/ZPlaQDBjdP

Are @Flipkart employees cheating their customers too by charging unethical fees?

[Patel MS UBI @ubi_ms]

After cancellation from your side, you should have offered us alternative flights but you didn’t offered us alternative flights and we have to buy alternative flight on higher cost, you gave us trouble and further charging 5460/- in the name of convenience. It is very bad.

[Patel MS UBI @ubi_ms]

After cancellation from your side, you should have offered us alternative flights but you didn’t offered us alternative flights and we have to buy alternative flight on higher cost, you gave us trouble and further charging 5460/- in the name of convenience. It is very bad.

[Patel MS UBI @ubi_ms]

We bear higher cost on alternative flights due to cancellation & @Cleartrip is further penalised taking a cut from the refund. The charges are for the services but when service is withdrawn you should not charge. Other intermediaries paying full refund @DGCAIndia please look into

[Patel MS UBI @ubi_ms]

We bear higher cost on alternative flights due to cancellation & @Cleartrip is further penalised taking a cut from the refund. The charges are for the services but when service is withdrawn you should not charge. Other intermediaries paying full refund @DGCAIndia please look into

[Cleartrip @Cleartrip]

@ubi_ms Since these services are consumed as soon as the booking is made, the fee is non-refundable. But we’re constantly reviewing it to make sure it stays fair and value-driven. ~Ritika (2/2)

[Patel MS UBI @ubi_ms]

Flight booking Ref 09340012 cancelled by SpiceJet and they refunded full amount to booking agents but @Cleartrip / @flipkartsupport deducted 5460 in the name of #convenience fee but no other intermediaries are deducting any fee, @MoCA_GoI, @DGCAIndia is it not #Cheating ?

[Patel MS UBI @ubi_ms]

A spicejet flight PNR EFH5PD booked through @Cleartrip on @Flipkart platform for Rs83744/-, flight was cancelled by airlines and they refunded full amount but I got only Rs78284/- & Rs.5460/- is still pending. I request you to please look into & refund balance amount to me ASAP.

[Patel MS UBI @ubi_ms]

To get excess credit balance in my SB from credit card ending 2959 since 15th Oct26 and had sent proof of documents advised by @AxisBankSupport team over phone multiple times, every time getting a new query code but not received credit yet nor confirmation of receipt of documents

[Patel MS UBI @ubi_ms]

A spicejet flight PNR EFH5PD booked through @Cleartrip on @Flipkart platform for Rs83744/-, flight was cancelled by airlines and they refunded full amount but I got only Rs78284/- & Rs.5460/- is still pending. I request you to please look into & refund balance amount to me ASAP.

[Patel MS UBI @ubi_ms]

Amazon search shows wrong flights and I booked a flight for Karabi instead of Phuket wrongly I noticed immediately & requested @AmazonHelp @makemytripcare to cancel & pay full refund. Indigo confirms payment of full refund to them but I received 52104 only @DGCAIndia please help.

[Patel MS UBI @ubi_ms]

Applied for International DL #3112077525 @GhaziabadRto before a week but still showing pending for approval, is there any TAT for its approval, please approve & issue me IDL asap @uptransportdept, @UPGovt

[Patel MS UBI @ubi_ms]

Renewal of my group care 360 UBI policy is overdue I didn’t receive any information/support from the bank, I wish to switch my policy from group to retail & want to port with any retail policy of @careinsuranceIN but chatbot & IVRS doesn’t have option on portability Please help

[Patel MS UBI @ubi_ms]

@careinsuranceIN Ok, Thanks

[Patel MS UBI @ubi_ms]

My Union Health policy 37466721 is due for renewal on 04.01.2025, it is a group health insurance policy with Union Bank but no communication regarding renewal and premium debit from @careinsuranceIN or @UnionBankTweets, how can I get it renewed? Please help

[CH VENKATACHALAM @ChVenkatachalam]

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