Ubisoft Support Germany

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[Ubisoft Support Germany @UbiSupportDE]

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[Ubisoft Support Germany @UbiSupportDE]

@AliMente14 Hello! We are sorry to hear that you are experiencing issues with The Division 2. To investigate the issues, could you please provide us with a video showing the audio problem? Additionally, please provide more information about the Max Mod bug?

[Ubisoft Support Germany @UbiSupportDE]

@TvXrg97304 Thanks. If you've tested and this error is still occurring at this time can you confirm whether you've made any recent changes to your ubisoft account? For example linking/unlinking console platforms, changing your registered email address etc?

[Ubisoft Support Germany @UbiSupportDE]

@He1lsinger Thank you. Do you use a VPN service when trying to launch the game?
Can you tell us the name of your local Internet service provider company, please?
We will need to add this information to our investigation.

[Ubisoft Support Germany @UbiSupportDE]

@geneticzz_ Are you using a modded and/or customized Windows OS?

[Ubisoft Support Germany @UbiSupportDE]

@freundvomhs H ithere, we're sorry to hear that you're experiencing a connectivity issue. Can you provide a screenshot of what you're seeing when you get into the game, showcasing specifically the level 0? Thank you!

[Ubisoft Support Germany @UbiSupportDE]

@CreeeOH Can you please report this issue through the bug reporter: https://t.co/E6v1Pnhq3F so that our team can take a look into this.

[Ubisoft Support Germany @UbiSupportDE]

@R6Byxm Hi there, if you are experiencing issues with our servers, please take a look at this troubleshooting guide: https://t.co/BYlMbrOVbm

[Ubisoft Support Germany @UbiSupportDE]

@dox_loco Thank you for getting in touch with us. We are aware of reports of this issue occurring, and this is under investigation at the moment.

[Ubisoft Support Germany @UbiSupportDE]

@ABlackhawksGuy Thank you for confirming that for us. Is this account set as the home account in your console settings?

[Ubisoft Support Germany @UbiSupportDE]

@WehWrld Thanks for sharing that with us. Our team is currently working on it > https://t.co/QpXsHto8Uv
We apologise for the inconvenience.

[Ubisoft Support Germany @UbiSupportDE]

@chrollovic Hi there. We are aware of this issue and are investigating it. I apologise for the inconvenience - https://t.co/QpXsHto8Uv

[Ubisoft Support Germany @UbiSupportDE]

@DasToifel Just to confirm, were you able to connect outside those times or is this just the last time you tried over the past couple of days?

[Ubisoft Support Germany @UbiSupportDE]

@nX_MnK Thank you for reporting this, Hxsky, we're sorry to hear that occurred. The R6 team are working on measures against these actions, as they understand the impact this has on players. We would advise where possible making sure to report these players via the in-game scoreboard.

[Ubisoft Support Germany @UbiSupportDE]

@yerryrawr Apologies for the delay. Someone will get back to you as soon as they can. Please wait.

[Ubisoft Support Germany @UbiSupportDE]

@garret_evans24 Hey, would you be able to elaborate what the issue is that you were experiencing? Is it still occuring for you?

[Ubisoft Support Germany @UbiSupportDE]

@yerryrawr Sorry you had trouble creating your case. Can you try in an incognito/private window or alternative browser, and see if you can create a case that way?

[Ubisoft Support Germany @UbiSupportDE]

@husso313030 Hi there! We don't have any info on that at the moment, but keep an eye out for any updates!

[Ubisoft Support Germany @UbiSupportDE]

@Subzewo Thanks for the clarification. Rainbow Six: Siege does not have cross-play between consoles and PC. More information can be found here: https://t.co/lLsV2dwE6e

[Ubisoft Support Germany @UbiSupportDE]

@Hascha313 Hallo! Die neuesten Informationen über The Crew Motorfest und welche Fahrzeuge verfügbar sind und sein werden, findest du auf der folgenden Website: https://t.co/iG78QZxh6z