UCL ISD

UCL Information Services Division. Tweeting about our services, projects, news and help guides. Find us on Bluesky at @uclisd.bsky.social

[UCL ISD @uclisd]

We've just opened a new account on Bluesky @uclisd.bsky.social . Please do give us a follow if you are on there.

[UCL ISD @uclisd]

We'll be updating the UCL eduroam certificate tomorrow morning at 8am. You will need to update your device certificates to re-connect to eduroam wi-fi after this time. https://t.co/3IhJJf6qAV

[UCL Advanced Research Computing Centre @ucl_arc]

Deep-dive workshop: Research Integrity in an AI-enabled World, from 09:30 to 16:00 Monday 25th March 2024 at UCL
Find out more and register: https://t.co/aOZotCoQGg

[UCL ISD @uclisd]

The issue with eduroam connectivity has now been resolved. We apologise for the disruption this has caused this afternoon. https://t.co/sUMtqxbyxD

[UCL ISD @uclisd]

@ColdWarFran Hi Francesca. Just to let you know that the issue with eduroam has now been resolved. Please do report any problems to the IT Services helpdesk

[UCL ISD @uclisd]

We are currently experiencing issues with eduroam connections on the main Bloomsbury campus. We apologise for the disruption this is causing and will provide an update in the next hour. https://t.co/YmNbhzAW5x

[UCL ISD @uclisd]

@ColdWarFran Hi Francesca. We have started getting reports of issues in some buildings on main campus. The networks team are investigating this. We'll let you know when we have an update.

[UCL ISD @uclisd]

Join us for a Digital Accessibility Networking Event on Wed 7 June, 3-5 pm in Bidborough House. A great opportunity to be part of the growing accessibility community, to share best practice, and to network with UCL staff and external organisations. https://t.co/suEsrPhmw8

[UCL ISD @uclisd]

We will be updating the eduroam wi-fi certificate this Friday, 5 May. Depending on how you connect to eduroam you may need to accept the certificate. https://t.co/zzphrB7fvs

[UCL ISD @uclisd]

Did you know you can now check the status of many of our services at a glance by going to our service status page? https://t.co/YbFjMj2iQ0

[UCL ISD @uclisd]

The annual Portico upgrade will take place from 5pm today Friday 14 April to 10am Monday 17 April. Portico and associated services will be unavailable during this time. Lecturecast Scheduler will also be unavailable. https://t.co/iSIU4hJ8mm

[UCL ISD @uclisd]

UCL is closed for Easter from 5:30pm today 5/4/23 to 8:30am Thursday 13/4/23. Check our out of hours IT support info. https://t.co/0qUzcWhXfX and have a good holiday!

[UCL ISD @uclisd]

Today is World Backup Day. Time to review where all your data is stored. We offer a range of solutions for staff and students https://t.co/5kENwRj0gu Don't wait for something to go wrong - back it up now!

[UCL ISD @uclisd]

The issue with incoming calls to the UCL contact centre has now been resolved. Apologies for the disruption caused.

[UCL ISD @uclisd]

Microsoft have reported an issue with the Anywhere365 service that supports UCL contact centre telephone service. Currently incoming calls to these numbers are not working. https://t.co/VN6zHu3idu

[UCL ISD @uclisd]

@ecudielle Moodle was down for a short period but the service is now stabilising again and should be available now.

[UCL ISD @uclisd]

From next Tuesday (28March) we will be making a change to single sign-on moving from Shibboleth to Azure AD https://t.co/LrBXdyy4TN

[UCL ISD @uclisd]

There may be some disruption to core IT services between 9am and 5pm tomorrow while we carry out upgrades in our data centres https://t.co/eWnEFYgCek

[UCL ISD @uclisd]

@LondonCFR Are you still having issues with connectivity? We got the teams to run some checks and can't see any issues with eduroam. If its a localised issue please can you report to Service desk who can check your individual machine and connection.

[UCL ISD @uclisd]

@LondonCFR Sorry can you be more specific on location? Building name and floor if possible. Thanks