SF

[Natasha Zulberg @Zulick]

@CityPowerJhb reference number CPWEB4133635. There is a live wire and no one has come to check!! This is ridiculous!! Box was smoking!! Fire department was even here and we have not seen you!!

[SF @ulif613]

@vumatel please can you escalate my fault?

[SF @ulif613]

@vumatel please can you escalate my outage: isp-1046955. ONT seems to be missconfigured again 😞

[SF @ulif613]

@vumatel Issue seems to have been resolved!

[SF @ulif613]

@RSAWEB and @vumatel please can you sort out my fiber? PON light is still flashing, indicating a config error on @vumatel side. Reference 2335693

[SF @ulif613]

Such crappy service from @RSAWEB, your agent can’t even be bothered to respond:

[SF @ulif613]

Have to agree with this! What a great business to deal with!

[Seagyn Davis @seagyn]

So @PiShopSA is relentless in providing a consistent and amazing online shopping experience. Without fail, every order I make gets shipped out the same day. If you need IoT and electronics, please support the great business.

[SF @ulif613]

@tammywainer So how you tweet dis?

[SF @ulif613]

Can anyone @vumatel help activity my internet? I moved ISPs today and it seems my ont is still configured for webafrica 😕

[SF @ulif613]

@tammywainer Preach girl!

[SF @ulif613]

@webafrica Back up now 😊

[SF @ulif613]

Is @webafrica or @vumatel down in Sunningdale? Webafrica don’t answer their phones and their WhatsApp bot is a disaster 😐

[SF @ulif613]

@webafrica Still down 😢

[SF @ulif613]

@CityPowerJhb please can you escalate CPWEB2762081 - call center is closed

[SF @ulif613]

@CityPowerJhb is prepaid offline to night? I can’t buy units now?

[SF @ulif613]

@CityPowerJhb no power in Sunningdale- what’s the issue?

[SF @ulif613]

@SemiautomatixZA @AxxessInternet Pfft- only 45min?! Go make a cup of tea, you still have a long wait ahead. @AxxessInternet customer service has reached shocking lows

[SF @ulif613]

@AxxessInternet @vumatel Unbelievably my link is still down. I have paid @AxxessInternet for 2 months of service, without any service. Really poor customer service...

[SF @ulif613]

Hi @vumatel I have an new number ONT- can you confirm what lights should be on? The @AxxessInternet support agent simply has no clue

[SF @ulif613]

@CityPowerJhb Any update??

[SF @ulif613]

@vumatel @AxxessInternet Thanks- line still down ☹️