@POTUS@JDVance@SecDuffy
We have been living with a usability crisis in the ticket machines of public transportation.
This is because they still have the same interface design concept they debuted with 30 years ago.
People have to transition through all of these:
@POTUS@jdvance@SecDuffy
Buying fares via metro ticket machines is unnecesarily long and complex. This is because they still have an interface design concept te debuted with 30 years ago.
To get what they need customers have to transition through all of these: