Craig Hainey

Dulux Select Decorator with 18yrs experience. all types of decorating work undertaken. quality workmanship and quality products used. Work guaranteed for 2yrs.

[Craig Hainey @ultimatedecor]

@renault_uk @parksmotorgroup How can it be closed when an independent report states that the damaged was due to a failure of the engine and not caused by a week late service! Again whilst having to self isolate and two of your Renault mechanics also having self isolate 🤷🏻‍♂️ You should be ashamed!

[Craig Hainey @ultimatedecor]

@parksmotorgroup @renault_uk @BBCWatchdog Not carrying out work that should be covered under warranty! The damaged caused to my van has nothing to do with getting it service! Shameful service! Zero customer care! No care at all! Independent Inspection!

[Craig Hainey @ultimatedecor]

@parksmotorgroup That’s why I had to get an independent inspection carried out as you wanted £1100 to look at and £8500 to put a new engine in it! A new engine in a van of 2 years old and 4500 miles short of the recommended 24k. The engine could not be fit for purpose! What a poor quality engine!

[Park's Motor Group @parksmotorgroup]

@ultimatedecor Hi Craig, we are disappointed to hear this.
Could you please DM us further information and your preferred details so we can investigate this further.

[Craig Hainey @ultimatedecor]

@parksmotorgroup You have investigated it further and are just walking away from it. A service that is slightly late and 4500 miles under what you recommend does not cause two blown turbos and a new engine. Christmas and your mechanics having to self isolate! Me included!

[Craig Hainey @ultimatedecor]

@BBCWatchdog can someone advise me please as this cannot be a fair response from @renault_uk or @parksmotorgroup

[Craig Hainey @ultimatedecor]

Then want to charge me £1100 just to look at it? Total charge for a 2yr old van £8500. Both turbos gone and a new engine? Surely vehicle is not fit for purpose?

[Craig Hainey @ultimatedecor]

@parksmotorgroup @renault_uk @BBCWatchdog Not carrying out work that should be covered under warranty! The damaged caused to my van has nothing to do with getting it service! Shameful service! Zero customer care! No care at all! Independent Inspection!

[Craig Hainey @ultimatedecor]

@renault_uk You have written my warranty off for being marginally over my service date, thousands of miles below the scheduled 24000 and the service has nothing to do with engine failure or injection failure! He sent why I have to make this complaint public as it is absolutely outrageous!

[Craig Hainey @ultimatedecor]

@parksmotorgroup @renault_uk I am disgusted at your customer service. A vehicle a few weeks over initial service period and over 4000 miles short of recommended miles. Injection failure and engine hazard warning and you cancel my warranty! Disgusting! Where is customer service!

[Craig Hainey @ultimatedecor]

@parksmotorgroup Do not use! Avoid like the plague! Zero customer service! I will continue to tweet everyday multiple times a day until you honour the warranty for my 2019 Renault trafic! Shame on you! 🤬🤬🤬🤬🤬🤬🤬

[Craig Hainey @ultimatedecor]

@parksmotorgroup

[Craig Hainey @ultimatedecor]

@renault_uk I am disgusted at your customer service. A vehicle a few weeks over initial service period and over 4000 miles short of recommended miles. Injection failure and engine hazard warning and you cancel my warranty! Disgusting!

[Craig Hainey @ultimatedecor]

@renault_uk I am disgusted at your customer service. A vehicle a few weeks over initial service period and over 4000 miles short of recommended miles. Injection failure and engine hazard warning and you cancel my warranty! Disgusting!

[Craig Hainey @ultimatedecor]

@renault_uk shame on your customer service! @BBCWatchdog cancelled warranty for a vehicle just over the 2yr first service period and over 4000 miles short of recommended 24000. 2019 plate trafic ruined because of a known fault and you cancel my warranty 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

[Craig Hainey @ultimatedecor]

@renault_uk shame on your customer service! @BBCWatchdog cancelled warranty for a vehicle just over the 2yr first service period and over 4000 miles short of recommended 24000. 2019 plate trafic ruined because of a known fault and you cancel my warranty 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

[Decorating Direct @decoratingdirec]

#WIN our NEW #fossa Wrapper Masking Tool Kit @decoratingdirec Retweet & Follow to be in with a chance of winning! Comp ends Noon Thursday 4th November 2021. 1 kit to WIN. https://t.co/ZSuz5Q1Dkt

[Craig Hainey @ultimatedecor]

@James_Tavernier @mckie5179