Umesh Raut

[Umesh Raut @umeshraut147]

@pythontrader999 May be off topic, however, good software for Australian market ?

[Umesh Raut @umeshraut147]

@Samsung Hi Team, I bought a phone in Australia and I am in Australia, still I need to raise this issue to @samsungIndia ?

[Umesh Raut @umeshraut147]

@S23ULTRA5GG Team, My S23 Ultra is Hanged from the last 30 mins and I am not even able to restart the phone. Please help, I am waiting for my device battery to be drained out and I may be able to access the phone as normal.

[Umesh Raut @umeshraut147]

@Samsung can you please help me.

[Umesh Raut @umeshraut147]

@AmazonHelp Thanks, the issue got resolved 👍

[Umesh Raut @umeshraut147]

Hi @amazonIN
Can you please the email address so that I can describe my concern which I faced. I don't want meke it public since I believe in you, it just some random guy, has given me a wrong info.
Thanks

[Umesh Raut @umeshraut147]

@AmazonHelp It's opening the same chat, please help me genuinely, if possible call me

[Umesh Raut @umeshraut147]

@AmazonHelp Yes I did, they suggested that I connect with Phillips, I did the same, and get confirmation from them that product doesn't have the said feature. When now I am trying to connect the chat the copied chat windows appears, the old one which you have shared is not opening any thing

[Umesh Raut @umeshraut147]

@AmazonHelp It's again a big story, and in twitter I have word constraints. But I will paste the latest answer from chat

[Umesh Raut @umeshraut147]

@AmazonHelp They are not able to understand the issue.
The manufacturer is saying it's the defect product that can't throw the cold air, but it's been purchased from Amazon, amazon should refund my money. Its very simple. @amazonIN

[Umesh Raut @umeshraut147]

@AmazonHelp Hi @amazonIN
Can you please intervene in the issue, again the amazon is not standing to the word what has been told to me. If possible can you please help?
I would request to give me a call to understand the issue.

[Umesh Raut @umeshraut147]

@AmazonHelp Conti
I don't want to pin point him but I'm not happy with the experience that I received today. Looking forward to addressing this issue.
Please share the email address so that I can explain my concern or else plz call me 9819013639

[Umesh Raut @umeshraut147]

@AmazonHelp Conti
I have ordered one product of Philips hair dryer, and I found one small issue of not getting the cold air from dryer, which is mentioned in the product as one of the feature. I explained it to associate yesterday and she convinced me to go for replacement instead of return

[Umesh Raut @umeshraut147]

@AmazonHelp Conti
Apart from this he cant help me much, I have raised other concerns but he may be in a hurry or some different situation, and bit busy to hear me, you can listen to our communication as well.

[Umesh Raut @umeshraut147]

@AmazonHelp Conti
while I am saying I should get help from Amazon and the same was communicated to me yesterday when the replacement request has been raised. But he denied and said that the wrong information was provided and he said he gave that feedback.

[Umesh Raut @umeshraut147]

@AmazonHelp Conti
I said the product is not delivering the cold air, but the response I received from Mr. Mohammad that "AC ka hava to nahi aayega na dryer se", this bit surprising for me. Later on he was saying it's the manufacturing defect and get it clarify with them.

[Umesh Raut @umeshraut147]

@AmazonHelp Conti
When I received a replacement item and called the customer care associate to sort out my return. since the product is still having the same issue.

[Umesh Raut @umeshraut147]

@AmazonHelp Conti
And she corrected me that the item is non returnable category but she understood my concern and she is okay to return, but before returning she wants me to check the new item whether it's a product issue.

[Umesh Raut @umeshraut147]

@finologyticker Yes Tiveni Sugar