@nikravel The money wont come back. Saying this just because of a similar encounter. Ive been waiting for the past 2 years now but no solution till date.
@umvibh Hi, we never intend to let you down. We see that a home care engineer visit is scheduled, however, there are no confirmed slots available. Please give us some more time and you will receive an SMS with a confirmed date and time of the visit - Bhavana
@umvibh Hi, that's not the experience we aim for. We can see that a Home Care Engineer visit is scheduled, however, please give us some more time and you will receive an SMS with a confirmed date and Time of the visit - Priyanka
@umvibh@reliancegroup within “Technician Visit Timings”, you will be able to “Track Technician” | “Call Technician” - Pravin https://t.co/3LgXqjD03v (2/2)
@umvibh@reliancegroup Hi, thank you for reaching out to us . Click https://t.co/KRrklQ6XgU to view your service request status on MyJio app.
Click on “View More” to see details.
Click on “Reschedule” button to change the appointment timing as per your availability.
If the current time is (1/2)
Dear, @JioCare I paid ₹1500 in advance for my JioAirFiber MAX booking. Your representative Rahul collected the payment/screenshot from me, but now he is not answering my calls. Another representative told me that the ₹1500 voucher has already been redeemed and said he would not install my connection. @reliancejio@JioCare@AmbaniTina@muscimol121291@reliancegroup
This is completely unacceptable. I have paid the amount but still haven't received the promised installation or proper support. Please investigate this matter immediately and resolve it. If this issue is not resolved promptly, I will raise it publicly and through national media.
Order ID: LR0000164GKM
#JioAirFiber #JioCare #CustomerService #JioFiber
@JioCare Your executives are running away from responsibility and all you have are excuses but no solution.
@jagograhakjago please look at the type of services available to people paying in advance for the service.
@JioCare I am an emergency medical service provider and just for stating the obvious if any patient dies due to you negligence then @reliancejio is responsible for that death and the subsequent losses. We provide services to cardiac patients and elderly patients but @JioCare is absent.
One department to another and no resolution. They say that airfibre has been discontinued and the concerned department will call you. When i received the call the agent says that this is not my department. Lisi aur ki call ho jaegi
Final update on this issue:
Blinkit acknowledged the distress caused and stated corrective action was taken, but declined to offer customer compensation.
The matter has now been escalated through formal consumer grievance channels.
@blinkitcares Thank you for the response.
For transparency: distress and service denial have been acknowledged in writing, but compensation has been declined without policy clarification.
I’ve requested a written explanation for record and grievance review.