@OfficialSBICare I'm trying to reseed my DBT/NPCI mapping from one SBI account to another, but the NPCI portal shows: "No data available in Bank CBS for the given input." I visited my home branch (004744), but they refused to help and asked me to visit a CSC. Kindly help.
Hello @JioCare, I have a service request (SR000039NUQ3). Is it possible to arrange a technician visit today for the termination process? We will be leaving this location at 4:00 AM on 30th June, and after that, no one will be available to hand over the equipment.
@JioCare I would like to permanently disconnect my JioFiber connection as I am relocating and no longer need the existing connection. My JioFiber fixed line number is 3473315840. Please assist me with the disconnection process. Thank you.
@ZEE5India Your support team called me 2 days ago, asked me to perform the same generic troubleshooting steps again, and then closed the ticket without fixing the issue. This is clearly an account-related problem. Please have your technical team investigate.
@ZEE5India Ticket #6649338 is being closed repeatedly without fixing the issue. Your support team keeps sharing the same generic troubleshooting steps, even though this is clearly an account-related problem. Please stop closing the case and let your technical team investigate.
@ZEE5India@ZEE5India@JioCare Your support team keeps sending the same troubleshooting steps and closing tickets without resolving the issue. This is clearly an account issue, not a device or network problem. Please escalate it to your technical team and investigate my account.
@JioCare@ZEE5India I have an active ZEE5 subscription through Jio AirFiber. However, I'm unable to play any content on the ZEE5 web platform.
On the web version, I get:
Error Code: SP-POST-400-1001
On the mobile app and set-top box, I get:
Error Code: SP-POST-400-608
@ZEE5India Yesterday your support team assured me that my account issue would be resolved by 6 AM today. The issue is still not fixed and I'm still getting the same playback errors across Web, Mobile, and Jio STB. To make matters worse, the support case was closed without resolution.
@ZEE5India I have an active ZEE5 subscription through Jio AirFiber. However, I'm unable to play any content on the ZEE5 web platform.
On the web version, I get:
Error Code: SP-POST-400-1001
On the mobile app and set-top box, I get:
Error Code: SP-POST-400-608
@JioCare Thank you for the assistance. One last question — since I have recharged for 3 months under the JioHome Quarterly Plans – Cricket Season Packs, will I receive the extra 1-month benefit after the completion of the 3-month period?
@JioCare Hi my air fiber got installed and my post paid number is 3473315840 but I haven't receive the Google Gemini Pro along with 1 month of free validity with my quarterly recharge as per the JioHome Quarterly Plans - Cricket Season Packs