@Depru_j Brodie got mad, I contacted the owner of the car via Yango, they instantly apologised for the driver’s behavior and even offered a refund. In Namibia, you meed to raise complaints. No wonder customer service is a ShitShow!
@Depru_j Same thing happened to me once. I told him he’s not allowed to pick up passengers while he has an active ride. He got rude and aggressive and wanted to charge me double because my friend and I were in the yango. I then told that he gets paid per ride not per passenger