universe sabrewolf

[universe sabrewolf @universesabre]

@novelaiofficial But changing your terrible payment processor or offering more payment options seems to be a trick you just don't know.

[universe sabrewolf @universesabre]

@novelaiofficial Even adult chatbot sites offer far more payment options than you do.

[universe sabrewolf @universesabre]

@novelaiofficial I’ve been a subscriber since 2023 and use credit and debit cards from reputable banks in my country. For months, my payments have repeatedly failed, and I have to wait for a miracle for one to be accepted. The problem is your payment processor, which has many complaints online.

[universe sabrewolf @universesabre]

@novelaiofficial You didn’t answer, and your payment system problem remains unresolved. V4.5 only needs its outdated character database updated to recognize and generate more characters. Many of us were happy with v4.5. V5 wasn’t really necessary if you were going to impose so many limits on it.

[universe sabrewolf @universesabre]

@novelaiofficial Because, magically, they look as good in version 5 as they used to in version 4.5.

[universe sabrewolf @universesabre]

@novelaiofficial Ever since version 5 arrived, the male characters I created with version 4.5 have turned to shit. They no longer look the same, and several look like completely different characters. They’re making version 4.5 worse to force us to use version 5.

[universe sabrewolf @universesabre]

@novelaiofficial What we need most is a new subscription tier above Opus offering unlimited access to V5 and probably a future V5.5. I barely use V5 because the remaining-usage bar drops too quickly.

[universe sabrewolf @universesabre]

@novelaiofficial Make a new subscription plan that costs around $40 or $50. How has this not occurred to you? Everyone would benefit: we would be able to enjoy and try out the V5 model more, while you would make much more money.

[universe sabrewolf @universesabre]

@503Clon @novelaiofficial Las 2 últimas suscripciones las tuve que pagar así, con varios intentos en diferentes días.
El primero demoró un poco más de 3 semanas y la última un poco más de una en ser aceptados.

[universe sabrewolf @universesabre]

@503Clon @novelaiofficial Es a la suerte, amigo.
Prácticamente debes intentar cada cuantas horas y, si es posible, con 2 diferentes tarjetas de crédito o débito.
Con varios intentos en diferentes días uno va a entrar. Realmente su plataforma de pago es nefasta y ni hacen nada para dar más opciones.

[universe sabrewolf @universesabre]

@novelaiofficial Or, at the very least, they should update version 4.5 and add support for more characters, since there are even some characters that V4 can generate but V4.5 cannot.

[universe sabrewolf @universesabre]

@novelaiofficial It would be much better if you offered a new, slightly more expensive subscription that included unlimited use of V5 without restrictions. V4.5 is very limited when it comes to characters.

[universe sabrewolf @universesabre]

@BloodsugaAI @novelaiofficial Exactly.
I was thinking of a price between $40 and $50. If you can’t afford it one month, you could switch back to the $25 subscription until you’re able to pay for the more expensive one again.
The important thing is to have more options.

[universe sabrewolf @universesabre]

@novelaiofficial I haven't been able to pay since July. Please do something and offer more payment options for the subscription. You only have one option, and it's terrible.

[universe sabrewolf @universesabre]

@novelaiofficial And when will there be other payment options for those of us who still cannot renew our subscription?
The problem comes from your payment processor, not from our banks.

[universe sabrewolf @universesabre]

@novelaiofficial The people doing that are simply those who are having payment issues, which, as you yourselves say, are less than 1%, so it shouldn’t be any problem.
In South America, there are many users who can’t pay, and there is no solution.

[universe sabrewolf @universesabre]

@novelaiofficial @nekodawn37 For four years, I paid with my debit cards without issues. After the payment platform changed, the problems got worse little by little. Now it has reached the point where none of my debit cards are accepted anymore, even though they worked perfectly before.

[universe sabrewolf @universesabre]

@marcusx191 @novelaiofficial @nekodawn37 NovelAI uses Chargebee as its payment processor.

[universe sabrewolf @universesabre]

@novelaiofficial @nekodawn37 Thank you for responding. Even without PayPal, there are other payment methods you could add so loyal users aren’t left behind. A quick search shows Chargebee has many complaints about payment issues and card declines

[universe sabrewolf @universesabre]

@nekodawn37 @novelaiofficial It is unbelievable that they have so many payment issues and chose such a bad platform. Even adult chatbots have more stable payment systems and accept debit and credit cards with fewer problems.