@amazonIN Amazon's system keeps showing incorrect delivery information while customer service keeps giving contradictory responses.
One-day delivery delayed. False/incorrect delivery timestamps. Orders marked rejected without contacting me. Repeated escalations with no resolution.
@amazonIN No cancellation option. Conflicting instructions. Combined packaging. No proper return option. And customer service blames me for accepting a package when I couldn't know both products were inside.
@AmazonHelp@amazonIN I have already replied to the email and shared all the details, but I haven't received any response or proper resolution yet. That's why I have no choice but to post here publicly and ask for an update. Please check the escalation and provide a clear response
@amazonIN One-day delivery → Not delivered after 5 days.
Delivery attempt → Reported almost 3 hours before it supposedly happened.
Escalation response → Promises an update by a date that already passed last month.
Dear @amazonIN , I ordered 2 products with one-day delivery. It's been 5 days, and both are still undelivered and now show "Delivery on hold." Customer service says I should wait until 12 July. Then why promise one-day delivery in the first place?
@AmazonHelp@amazonIN One-day delivery → Not delivered after 5 days.
Delivery attempt → Reported almost 3 hours before it supposedly happened.
Escalation response → Promises an update by a date that already passed last month.
Amazon India, I need a proper resolution not more incorrect dates