U.S. Bank

Follow for news and updates from U.S. Bank NA. Member FDIC. Equal Housing Lender. For banking help, visit @askusbank.

[U.S. Bank @usbank]

Thank you for sharing your feedback. Providing a positive experience for our customers is important to us and we understand that your experience did not meet these expectations. We would appreciate the chance to speak with you directly to work toward a resolution. Please send a DM with your name, phone number and time zone. We look forward to your response. ^HJ

[U.S. Bank @usbank]

Thank you for the response, Andrey. We're disappointed to hear we're losing your business because of this situation. If you change your mind and would like to discuss the situation further, don't hesitate to send a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^Heather

[U.S. Bank @usbank]

We appreciate you sharing feedback about the process. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. All the best, ^Tevin

[U.S. Bank @usbank]

We're proud to partner with @GirlsWhoCode to help expand access to technology careers.

At this year's Atlanta event, 29 students and early-career professionals from 13 colleges and universities connected with U.S. Bank leaders for networking, mentorship and career conversations. #GirlsWhoCode

[U.S. Bank @usbank]

Hello Alex, thanks for reaching out. It sounds like you are trying to receive account servicing with our Cardmember services team. Without sharing any personal info, please send us a DM with further details about your inquiry, and we are happy to help in any way possible. Kind regards, -KC

[U.S. Bank @usbank]

@8808_c @amazon Thank you for following up on this. We are happy to review this with you to see how we can help. Please send us an email to [email protected] with your name, time zone, phone number, and reference # 1426, and we will gladly reach out. Warm regards. ^Ray

[U.S. Bank @usbank]

Thank you for this additional information. We understand that you have called our customer service and they were unable to assist you. If you would like for us to reach out to you to speak further, please send us a DM with any details about the situation as well as your phone number and time zone. All the best, ^Tevin

[U.S. Bank @usbank]

@8808_c Hi there, we can help with general banking assistance and support here on social. For more detailed assistance, our customer service team is ready to help at 800-USBANKS (800-872-2657). Kindly, ^Nathan

[U.S. Bank @usbank]

Hi there. Thank you for reaching out to U.S. Bank. We understand your recent experience did not meet expectations, and we welcome the opportunity to learn more. You can call our customer service team at 800-USBANKS (800-872-2657) or if it's more convenient, feel free to DM us with your name, phone number, and time zone and one of our team members will give you a call. Take care, ^Nathan

[U.S. Bank @usbank]

@will81969 Hello again, William. Thanks for the response. DM means direct message. If you'd like to share additional details about your recent experience, you're welcome to send a direct message using the link attached. Kind regards. ^HJ https://t.co/DvesIYe4DC

[U.S. Bank @usbank]

Hello, and thank you for commenting, Brandon. We never want to see a customer feel this way. If you would like to share more details of your experience, or need assistance with our products or services, please DM us. We will be happy to follow up and assist in any way we can. Kindly, ^Ryan

[U.S. Bank @usbank]

@SolangeLemieux Understood, Solange. Please send us a DM with more details about your issue, and your phone number. A team member is happy to contact you to discuss the matter further. -KC https://t.co/DvesIYe4DC

[U.S. Bank @usbank]

A growing sport deserves greater access. 🏈

That's why U.S. Bank is partnering with @GENYOUthNow and the @NFL to expand access to flag football through a $250,000 investment in NFL FLAG-In-School. https://t.co/4P2F5yTfDP

[U.S. Bank @usbank]

Hello Solange, thank you for posting. Our goal is to provide a great customer experience, and it sounds like there may be some room for improvement. If you would like to discuss your experience further, or if there is anything we can do to assist, feel free to send us a DM. We are happy to learn more and help in any way possible. Best regards, KC

[U.S. Bank @usbank]

Hi there. Thank you for taking the time to share your feedback with us. We understand that your recent experience did not meet expectations, and we welcome the opportunity to learn more about your experience. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to DM us with your name, phone number, and time zone at your convenience. We look forward to your response. Take care, ^Nathan

[U.S. Bank @usbank]

@ger97207 Hello, Matthew. Thank you for sharing your experience. We are happy to review this with you. Please send us a DM with your phone number, name, and time zone and we will gladly reach out. All the best. ^rh

[U.S. Bank @usbank]

Hi there. Thank you for reaching out to us here. We understand your recent experience with us has not met expectations, and we welcome the opportunity to learn more. If you’d like to continue the conversation, a team member would be happy to connect with you. Please send us a DM with your name, phone number, and time zone when convenient. We appreciate your feedback. All the best, ^Tevin

[U.S. Bank @usbank]

Good afternoon, Greg. We apologize for any frustration this experience may have caused. We appreciate your feedback and would be glad to review your concerns and document your comments regarding our online processes. If you would like us to reach out directly, please send a DM with your name, phone number, and time zone. An ambassador will contact you to discuss your concerns further. Warm regards, ^Heather

[U.S. Bank @usbank]

@cnaxhelly Hello, and thank you for reaching out to U.S. Bank. We understand how important it is to have access to your funds promptly after making a deposit. If you’d like us to take a closer look at the hold, please call 800-USBANKS (800-872-2657). All the best, ^Tevin