U.S. Bank

We're official reps of U.S. Bank, here to answer your questions Mon-Fri 7am-11pm, Sat-Sun 10am-7pm CT. Member FDIC.

[U.S. Bank @AskUSBank]

We appreciate you sharing feedback about the process, Mike. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^Heather

[U.S. Bank @AskUSBank]

@GwenCalavera Hi there, Gwen, we can help with general banking assistance and support here on social. For more detailed assistance, our customer service team is ready to help at 800-USBANKS (800-872-2657). ^Heather

[U.S. Bank @AskUSBank]

Hi there. Thank you for taking the time to share your feedback with us. We understand that your recent experience with our service team did not meet expectations, and we welcome the opportunity to learn more about your experience. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^lv

[U.S. Bank @AskUSBank]

Hello. We understand that you may need to file a dispute or fraud claim on your account and we’re happy to help. We’d be happy to have a team member contact you directly to assist with transferring you to our Disputes Intake team. If you'd like us to contact you, please send us a DM with your name, phone number, time zone. For immediate assistance, you may contact our Fraud and Disputes Intake team directly at 877‑595‑6256. We also offer the option to file a dispute online through https://t.co/pWZ80ovRtN or the U.S. Bank mobile app or by mail. For additional options to file a dispute, please visit: https://t.co/Prk1iSA5Ik. ^Heather

[U.S. Bank @AskUSBank]

Thank you for taking a moment to reach out to U.S. Bank, Darla. We understand you were notified of an account opened using your personal information and that the account remains open after you notified us. If you would like to discuss your experience with us or if you need assistance getting connected with our Fraud and Disputes Intake team, send us a PM with your name, phone number and time zone. To contact our Fraud and Disputes Intake team at your convenience, please give us a call at 877-595-6256. All the best, ^Tevin

[U.S. Bank @AskUSBank]

Hi there, John. Thank you for taking the time to share your feedback with us. We welcome the opportunity to learn more about your experience. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^Ray

[U.S. Bank @AskUSBank]

Hello, and thank you for bringing this to our attention. We understand your recent experience has been unfavorable, and we welcome the opportunity to learn more. Please send us a DM with your name, phone number, and time zone and one of our team members will give you a call. Kindly, -KC

[U.S. Bank @AskUSBank]

@jayosoprettyy We appreciate you sharing feedback. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^HJ

[U.S. Bank @AskUSBank]

Hi there. Thank you for taking the time to share your feedback with us. We understand that your recent experience with our service team did not meet expectations, and we welcome the opportunity to learn more about your experience. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. Our Mortgage Department would be happy to assist with your online services and to make payments over the phone as well. They can be reached by dialing 800.365.7772 and are available from 7:30 a.m. - 8 p.m. CT Mon-Thurs, 7:30 a.m. - 7 p.m. CT Fri, and 9 a.m. - 1 p.m. CT Sat. All the best. ^Ray

[U.S. Bank @AskUSBank]

Hello Alma, thank you for taking the time to contact U.S. Bank. We understand you may need to file a dispute and need additional assistance. We can certainly understand your concern and want to ensure you receive the appropriate assistance. Our team would be glad to give you a call and offer our help. To have a team member contact you directly, please send a DM with your name, phone number and time zone. You may also contact the Fraud and Disputes Intake team at 877-595-6256 at any time, for assistance with filing a claim for a transaction error. Kind regards, -KC

[U.S. Bank @AskUSBank]

Hi Anit, thanks for asking. To clarify, a team member can reach out to you to discuss your experience and in doing so will escalate them for further review and response at the corporate level. The process does involve a phone conversation. If you would like to proceed, please reply with your phone number and time zone, and we will contact you directly. Kind regards, -KC

[U.S. Bank @AskUSBank]

@KRIS4FREEDOM We appreciate your response, Kris. If there is anything additional we can assist with, please let me know. Kindly, ^Kortnee

[U.S. Bank @AskUSBank]

@KRIS4FREEDOM Thank you for following up with us here, Kris. We are happy to hear that you received the assistance that you needed from our service team. If you need any additional help, please do not hesitate to reach out to us. All the best, ^Tevin

[U.S. Bank @AskUSBank]

We appreciate you sharing feedback about the process, Emma. We understand you are attempting to find a transaction in your online banking search. Please call our Online Banking Tech Support at 800-987-7237 so they can review your online profile and provide further troubleshooting. Kind regards. ^lv

[U.S. Bank @AskUSBank]

We appreciate you sharing feedback about the process, Greg. If you would like to discuss this further, a team member would be glad to connect with you. Please feel free to send us a DM with your name, phone number, and time zone at your convenience. We look forward to your response. ^lv

[U.S. Bank @AskUSBank]

Hi Perry, thank you for reaching out to U.S. Bank. We understand your recent experience with our service team did not meet expectations, and we welcome the opportunity to learn more. If you’d like to continue the conversation, a team member would be happy to connect with you. Please send us a DM with your name, phone number, and time zone when convenient. We appreciate your feedback. Kind regards, -KC

[U.S. Bank @AskUSBank]

Hello, thank you for reaching out. We're concerned by your comments, and would like to learn more. If there is something we can help with or address, please don't hesitate to send us a DM sharing more details about your experience. We are here to help in any way possible. Kindly - KC

[U.S. Bank @AskUSBank]

@Passionfrute29 Hello, Haillie. Thanks for reaching out. You will want to determine what transfer options your Jamaican bank offers. You may need to withdraw the funds and initiate a wire transfer. Hope that helps. ^HJ