$Bpress is now live on @Ponsdotfamily.
CA ; 0x29249f7151c58a6ee7fee7c15bf9e619ec2c3e9a
Every support team has that ticket. The refund, the plan change, and the wrong address, all in one message.
Most AI hands it back. Botpress was built to finish it.
750k agents built. No per-seat cost. Ever.
https://t.co/a0mM4MeApO
What does the LLM actually see when your customer types their card number?
On Botpress Enterprise: nothing sensitive. PII is stripped first, providers keep zero data and never train on it.
SOC 2 Type II, GDPR, HIPAA.
https://t.co/tHP41YAESo
An agent that forgets your order the moment you close the chat isn't much of an agent.
Botpress Tables give it structured memory: orders, coupons, subscriptions, saved across sessions and scaling to millions of rows.
€530,000.
That's what VR Bank Südpfalz saved through support automation with Botpress.
Built for a regulated industry, resolving routine banking questions, escalating the sensitive ones with full context.
https://t.co/tHP41YAESo
Freelancers and agencies: you can build Botpress agents for clients and get paid twice.
Charge for the build, then earn 30% of what your referrals spend for 12 months.
Start as an Affiliate, grow to Certified, Select and Premier.
https://t.co/XjBsYSPHCu
One model for every job is how you overpay for FAQs and underpower refunds.
Botpress lets you pick a model per step: 01 Build with the right one per node, 02 Resolve with the fastest model first and the best as fallback, 03 Escalate when needed.
Nonprofits, schools and open-source projects need good support too, often on a smaller budget.
Botpress for Good makes the platform more affordable for them. Same build, resolve and escalate, lower price.
Apply via the pricing page.
Your first Botpress agent costs $0.
The free plan includes 100 conversations, 3 seats, 3 AI agents and a help center. No credit card.
Enough to build one, watch it resolve real tickets, and see how it escalates. Then decide.
Botpress isn't only for support tickets.
Waiver Group's agent greets visitors, qualifies leads, books consultations, and emails the sales team.
- 25% more consultations booked
- 9x the engagement of web ads
- Positive ROI with smarter lead conversion
Before a human opens a Botpress ticket, four things happen:
- Classified by intent
- Routed to the right team and language
- Enriched with account context
- Resolved automatically or escalated with an AI summary
You define the routing rules in plain language, making support faster and more efficient.
Enrollment season shouldn't mean a line out the door.
Botpress agents check enrollment status, request financial aid docs, confirm add/drops and reset IT passwords, then hand complex cases to an advisor.
FERPA-compliant data handling.
Three ways to get a Botpress agent:
- Viber: Describe it in plain English.
- Studio: Build visually, add code if needed.
- Built by Botpress: Their team builds it in 4–8 weeks.
Different paths, same foundation: Build, Resolve, Escalate.
Botpress isn't built in a closed room.
- 750k AI agents built
- 31k+ builders on Discord
- 14.9k stars on GitHub
- 4.5 rating on G2 and a 2026 Top 100 Fastest Growing pick
A growing community building, resolving, and scaling AI agents together, shaping how businesses put AI to work.
An AI agent is only as good as what it knows.
Botpress pulls your website, PDFs, docs, tables and API data into one knowledge base, answers with a citation, and escalates when the answer isn't there.
No guessing, no made-up policies.
Hot take: pricing AI support per resolution is broken.
You argue over what "resolved" means, and your bill climbs as the bot gets smarter.
Botpress bills per conversation: resolved or escalated, same price. A smarter bot just costs you less.
No patient should wait on hold to book a visit.
- Build: intake, scheduling, and refill rules
- Resolve: bookings, rescheduling, and refills
- Escalate: sensitive cases go to staff
Québec’s health ministry went live in under 30 days, making healthcare workflows faster and more efficient.
The best support ticket is the one nobody had to file.
Botpress agents reach out first: a plan limit coming up, a renewal due, an order change. They can fix it right in the chat, or bring in the right person.
https://t.co/tHP41YAESo
Not every customer types. Some call.
Botpress voice agents get a custom persona and your knowledge base, resolve the call, and route it to the right team with the transcript when needed.
Plus webchat, email, Github, Slack and more.
Shipping a support bot without testing it can lead to costly mistakes.
In Step 01: Build, Botpress previews every change. Flag a bad answer, describe the fix, and it replays the chat to verify the improvement before a real customer sees it.
https://t.co/tHP41YAESo
Most AI agents work like this: call a tool, wait, guess, call the next tool, repeat.
The Botpress Engine turns the whole job into one piece of code, so step 02 Resolve runs in a single pass.
In their own benchmark: 76x cheaper, 207x faster.
https://t.co/tHP41YAESo
The scariest support bot is the one that doesn't know when to stop.
Botpress runs Build, Resolve, Escalate. Agents act within your rules, and complex cases go to a human with full context.
SOC 2, GDPR, pen-tested by KPMG.
https://t.co/tHP41YAESo