We call this moment the Logistics Singularity.
Customer expectations are converging on instantaneous, perfect, free. Networks are not. The gap closes by either heroic operational effort, or by software that can reason about the system end to end.
→ https://t.co/T6TDB373QZ
6am, the plan is perfect. By 9, it isn't.
Logistics is the physics of the real world. It needs continuous refinement. Nash is the autonomic intelligence built to do that.
Today: a new brand, a new product, a new era.
Introducing autonomic intelligence.
Set the outcomes that matter. Nash continuously reasons, hypothesizes, and tests its way toward them. Every win becomes the new baseline.
→ https://t.co/zxQnRgcfFE
Stoked to be joining the team @usenash. After a few months deep with @GhulmanMahmoud and crew, it was obvious I had to be part of it. The talent, the pace, the ambition… it’s rare.
The world is shifting to an always-delivered economy, with drivers, drones, robots all in the mix. Nash already powers intelligent deliveries for some of the world's largest brands, and we're just getting started.
We’re hiring across the board. If you’re great at Product Marketing, Brand, Sales, Eng, or CS, DM me. Would love to work together again.
Let’s build.
Delivery refund disputes: customer says package never arrived, driver says they delivered it, ops team spends hours investigating.
AI Refunds by Nash pulls POD photos + location data + refund matrix = instant decisions with clear reasoning.
Learn more @ https://t.co/9scMC3GXGI
We're building the AI logistics infrastructure that makes next-day delivery actually work at scale
Because when your storefront will inevitably 3 lines in a chat, speed and reliability is the only differentiator left.
How retailers can adapt: https://t.co/YLeelcozJ3
Nash MCP is live. ChatGPT, Claude, or the AI platform of your choice can now control real deliveries.
Watch our engineer cancel an order through Claude - driver notified, refund processed.
Learn more: https://t.co/CdEcF0QWMD
Grocers are sending two vans to serve one customer.
Groceries in one, Rx in another.
The fix: combine them. Better margins, monthly customers, lower delivery costs.
We built the infrastructure to make this happen. Calculate ROI + get the roadmap: https://t.co/CVfOHAys9y
📍Most tracking pages: "Where's my order?"
Our tracking pages: "What can I do about it?"
Our new tracking experience just dropped:
→ Reschedule deliveries
→ Change addresses
→ Leave driver notes (voice or text)
→ Get AI support
Demo it → https://t.co/9scMC3GpRa
🚚 Delivery? Handled.
Weevi x @usenash is here.
With our new partnership, restaurants on Weevi can offer delivery instantly through Nash's network of delivery providers. Already have drivers? Nash orchestrates between both seamlessly.
One integration handles all dispatch, routing, and unified, real-time tracking across all orders for both your team and customers.
Your brand, your platform, delivered.
Your customers are talking... can you hear them?
Our AI Customer Experience Reports distill feedback into action to understand not just what customers say, but why.
Result: See issues before they trend. Make decisions with real intelligence.
Demo it → https://t.co/9scMC3GpRa
Excited to announce @usenash AI, our AI Logistics Agent built to address one of retail’s biggest challenges: delivering faster and more reliably—without sending costs through the roof. Here’s what makes it special. 🧵
Big thanks to @MarinaMayer & @SDCExec for covering our launch of Nash AI.
We’re bullish on making the #lastmile scalable and driving impact across the supply chain. Nash AI is a big step in that direction—and we’re just getting started.
Article: https://t.co/9e5WbaoXlU
We'll be rolling out more content and use cases as we build and learn — esp. after hearing more what our customers need and want in order to make this a 100x product.
If you want to learn more and see a demo, go to https://t.co/iLsi6R8dEr
We're already seeing meaningful results:
- 34% improvement in fleet utilization
- 90% reduction in address parsing errors
- 80% automation of customer support tasks
These results drive actual change across global retailers or small businesses on Shopify.
We work with both.