David Travis

Factotum at Userfocus.

[David Travis @userfocus]

Last week, @bpusability and I announced a prize draw for the 2nd edition of Think Like a UX Researcher. The winners are Andy Wright and Saman Vahdat. Didn't win a free copy? Never mind, pre-orders are now open! https://t.co/RL320DVIxn

[David Travis @userfocus]

@G_Rak @tom_d_kerwin @triciajose @KaraAnn It's true that novelty might skew their opinions, but opinions aren't helpful in UX. You can bypass opinions by focusing on behaviour ("How do they use it?") It's very difficult for people to bias their own behaviour.

[David Travis @userfocus]

Win a free copy of the second edition!

[Vitaly Friedman 🇺🇦🏳️‍🌈 @vitalyf]

60 Ways To Understand User Needs (https://t.co/lNByeDXo9i), a fantastic overview of strategies and techniques to get insights into customer needs by @userfocus. Here are my favorites ↓

[David Travis @userfocus]

@LatinXUXR We plan to talk about this in a 2nd edition. Sneak peak: to really understand users' needs you need to observe users while they do the meaningful activity. Online user interview tools don't cut the mustard.

[David Travis @userfocus]

Jonathan Patrowicz, David Marshall, and Kent Millard discuss the first chapter of 'Think Like a UX Researcher'. https://t.co/Vld1uYvA1X

[David Travis @userfocus]

Hey @DVLAgovuk, when I try to renew my car tax I get an 'Invalid card type for card number entered' error. I know I'm choosing the right card type and I've tried different cards. Any suggestions?

[Andrea Sipos 🚢 @AASipos]

Last year I ran a cohort-based Product Management course.

I gave the students one framework for each stage of the product development process.

Now I share these frameworks in this thread 👇

#productmanagement #prodmgmt #ship30for30 #startups

[Abinash Mohanty @abinashmohanty]

Book: Think Like a Researcher

It aims to challenge your perceptions about UX and encourage you to think beyond what’s obvious. Crafted by one of my favorites David Travis @userfocus and Philip Hodgson

Get the book 👉 https://t.co/aHke68kyNi

[Abinash Mohanty @abinashmohanty]

@va_experience @andybudd @ilyamiskov @michalmalewicz @usabilitycounts @joulee @joenatoli @lauraklein @userfocus ... The most I recalled based on my mental modal 😅

Awesome folks who really engage and share super valuable stuff 🙌

[David Travis @userfocus]

@TheProductfolks Interesting to note that ChatGPT shares the same misunderstandings about user research as many human product managers.

[Attention Insight @AI_Attention]

Ready to take on #UXdesign as your profession? 👏🆙

Our selection of the 6 best #UX #courses for beginners and intermediate-level creators.

https://t.co/FMfNsjdj60

@trydesignlab @corralldesign @ProfNordy @MandaLaceyS @DaveHogue @AskBrianWood @arabadzhiev1 @cin_mohr @userfocus

[Christian Nwoye @christianwoyex]

Read this medium article by @userfocus. I think it's very insightful. https://t.co/fzg0udZxk5

[David Travis @userfocus]

@mediatemplehelp Sorry, I'm being dim. I can't see an option here to launch a chat session. I'm UK based so chat is preferable to phone.

[David Travis @userfocus]

Hey @mediatemplehelp I'm getting an error trying to re-install my SSL Certificate for https://t.co/v3LaDB21lg and none of the help options (like chat) seem to work. Can you provide a link?

[David Travis @userfocus]

Hey @ecotricity I’m trying to report a death but no-one answers your support phone line for bereavement support or replies to emails sent to [email protected]. Can you help?

[Oluwagbemiga @DesignerEben]

The Fable of User-Centered Designer by @userfocus. Fantastic storytelling skills. I so much like it.

https://t.co/62Lxj6nPEs

[David Travis @userfocus]

@doraglez Before I'm accused of plagiarism, note that they are not my words but a quotation from Rob Fitzpatrick's 'The Mom Test'.

[Obvious @obvious_in]

Think Like a UX Researcher by @userfocus and @bpusability is a simple bible to come to whenever you want to revise the basic theories of UX research. Anyone starting out as a researcher, this is a great book!

[David Travis @userfocus]

@AI_Attention @trydesignlab @corralldesign @ProfNordy @MandaLaceyS @DaveHogue @AskBrianWood @arabadzhiev1 @cin_mohr If you’re interested in taking my course after reading this, you’ll find a coupon code at https://t.co/yrOTc4T3Om