Userlist

Email automation for sophisticated product marketers. Built exclusively for SaaS.

[Userlist @userlist]

We’re all doing it for these moments, aren’t we? 💛

[Brian Lovin @brian_lovin]

Yesterday I switched Campsite from using Intercom to @userlist for customer comms, onboarding automations, and broadcast emails.

Night. And. Day.

Every startup/saas should switch to @userlist.

[Userlist @userlist]

The greeting line is the first thing your recipient reads, setting the tone for the rest of your email.

But how do you select the right one?

Read about it in our latest post: https://t.co/pQOFT4sw7f

[Michael Koper @michaelkoper]

Using @userlist like a true pro marketing guru 🤣

[Jane Portman @uibreakfast]

We've got a new video library at @userlist 🚀 From general training, to frameworks, to individual features. Thanks @benediktdeicke for the motivation 😊

https://t.co/z0arTG0Qia

[Userlist @userlist]

Should AI-native companies even bother with email marketing? Spoiler: they absolutely should.

Read about it on our latest post: https://t.co/VuwTwKzdzK

[Jane Portman @uibreakfast]

Mega super duper cool feature in @userlist: send Webhooks right inside workflows. Kudos to @benediktdeicke for shipping 💪
https://t.co/WmzsjwN4Um

[Keith Perhac 🐡 @harisenbon79]

Oh man. @userlist ‘s new branding is effing on point at #microconf

[Jane Portman @uibreakfast]

This Sunday, a friendly Martian will enter the inbox of 7000+ subscribers in our marketing email list at @userlist. @benediktdeicke is okay with that. AMA.

[Userlist @userlist]

Your conference email sequence can make or break your event turnout.

Here's what the best SaaS brands get right: https://t.co/5tjnXmj4MN

[Jane Portman @uibreakfast]

Our Forms feature just got an improvement. Form submissions now live in a proper table. Customizable, like any other table in @userlist. Woot!

[Jane Portman @uibreakfast]

We just launched a new onboarding flow at @userlist featuring Susie and her adventures in the email land.

[Userlist @userlist]

Send too few emails, you’re at the risk of being forgotten. Send too many, and your customers and leads might hit that unsubscribe button.

What's the perfect cadence?

https://t.co/5Y4MQtTpd8

[Jane Portman @uibreakfast]

Small quality-of-life improvement. You can now export @userlist data in Excel format, in addition to the CSV format which was previously available.

The file opens seamlessly in Excel for reporting or backups. Boom!

[Jane Portman @uibreakfast]

We’ve added broadcast delivery throttling to @userlist. You can control how fast a broadcast is delivered by sending it in smaller batches. This keeps delivery smooth for large audiences, and helps with sending anxiety.

Give it a try in your next broadcast ⚡✍

[Jane Portman @uibreakfast]

Thank you @jerriepelser 💛

[Jane Portman @uibreakfast]

Our Christmas gift for those who run support on Plain: the native @plainsupport x @userlist integration is live 💚

This integration shows Userlist customer data — user and company info — right inside your Plain inbox, in your sidebar. No need to switch tools.

[Jane Portman @uibreakfast]

Our Webhooks are officially live today 🔥 This integration has been hidden behind a feature flag for a while. But we're stoked to enable it for all @userlist customers.

You can now receive updates when things happen in your Userlist account:

⚡ Messages sent, opened or clicked
⚡ Users/companies/relationships created or updated
⚡ Individual users subscribed or unsubscribed
⚡ Forms submitted

Please ping @benediktdeicke for hard technical questions 😊

[Jane Portman @uibreakfast]

We're stoked to introduce account-wide Reporting features in @userlist 🔥 You can now access account-wide performance metrics and slice them by date, type, or specific workflow and message.

This is available to all customers starting from the Basic plan. Happy reporting 💛

[Userlist @userlist]

Email marketing for games can be intimidating. Player journeys are nonlinear. Engagement relies on timing and storytelling. Email design gets wild.

Done right, your emails can turn casual players into loyal fans. Read about it on our latest guide: https://t.co/uMGSVD9lb1

[Userlist @userlist]

@roshanp @intercom @CustomerIO @HubSpot @loom @churnkey Thanks for trusting us with your product marketing 🔥

[Jane Portman @uibreakfast]

In case you missed it. @userlist comes with a library of workflow templates. No, it's not AI.

When creating a new workflow, choose one of the templates. You'll get a populated workflow. As easy as apple pie 🍎

Templates available:

Ask for Referral
Cancellation Survey
Failed Payment Recovery
Newly Upgaded
Basic Onboarding
Switch to Annual Billing
Upcoming Payment
Upgrade to Paid

* Previously, you could copy and paste the same templates from the docs. But having them handy inside the app is better.