Utkarsh Yadav

Life is a Story.
Family.Love.Friends.Music.

[Utkarsh Yadav @utkarshryu]

@AmazonHelp Do you have any escalation matrix ?

[Utkarsh Yadav @utkarshryu]

@amazonIN For order #402-3897797-6220357 amounting to Rs 6316.25. I have only received 2858.11, Other half is still pending since 35 DAYS, customer service is still clueless on refund details, saying wait for 5 days for refund.

[Utkarsh Yadav @utkarshryu]

@AmazonHelp Only the tickets are received which was raised by amazon large appliance team for refund, and that too not able to track , ticket - D176737523

[Utkarsh Yadav @utkarshryu]

@AmazonHelp I think you are not getting it, I HAVE NOT RECEIVED ANY SUCH MAIL nor any communication , last mail was from year 2023 for social media inquiry

[Utkarsh Yadav @utkarshryu]

@AmazonHelp I have not received mail with this subject - social media inquiry. Can you please check

[Utkarsh Yadav @utkarshryu]

@AmazonHelp I have not received any mail.

[Utkarsh Yadav @utkarshryu]

@amazonIN @AmazonHelp I have still not received my refund, ticket opened multiple times but still its not resolved, this is from 13th nov - Thank you for contacting Amazon. Your ticket number is D176737523 for your issue with Amazon Pay balance

[Utkarsh Yadav @utkarshryu]

@ViCustomerCare Now No signal is on my number. what is happening ???

[Utkarsh Yadav @utkarshryu]

@ViCustomerCare Very poor service, am a postpaid customer (10years + ) , my calling services are down without any reason/intimation, not able to call or receive calls on my Vi number at home location.

[Utkarsh Yadav @utkarshryu]

Sent you DM, no response @amazonIN @AmazonHelp

[Utkarsh Yadav @utkarshryu]

@amazonIN Hi, I placed a order of sleepyhug mattress on 1st Oct 2024 Order #
402-3897797-6220357
Amounting to Rs 6316.23.
The payment was successful and received order confirmation, but later showing payment failed
Its 31 days already and I have not received refund.

[Utkarsh Yadav @utkarshryu]

Placed multiple amazon customer care, but issue not resolved, my refund still not credited to payment method.

[Utkarsh Yadav @utkarshryu]

@amazonIN @AmazonHelp Hi , I placed a order of sleepyhug mattress on 1st Oct 2024 Order # 402-3897797-6220357
Amounting to Rs 6316.23.
The payment was successful and received order confirmation, but later showing payment failed.
Its 15 days already and I have not received refund.

[Utkarsh Yadav @utkarshryu]

@aditiraaaj Utkarsh

[Utkarsh Yadav @utkarshryu]

@amazonIN Thanks @amazonIN @AmazonHelp for looking into this matter, I have received the refund. Please ban such sellers on amazon.

[Utkarsh Yadav @utkarshryu]

@AmazonHelp Thanks @amazonIN @AmazonHelp for looking into this matter, I have received the refund. Please ban such sellers on amazon.

[Utkarsh Yadav @utkarshryu]

@amazonIN I have ordered a TV from amazon on 24th Oct, till date its not delivered. On 2nd nov, on amazon order tracking its showing, if not delivered, initiate a refund, Still I have not received refund. Order id - 402-2405872-3117158. (Status - Your Package maybe lost)

[Utkarsh Yadav @utkarshryu]

Update - I called customer service regarding this order , and they are saying disable 2 step verification on amazon account settings and you will receive refund page, HOW ? Seriously ?

[Utkarsh Yadav @utkarshryu]

@amazonIN @AmazonHelp I have ordered a TV from amazon on 24th Oct, till date its not delivered. On 2nd nov, on amazon order tracking its showing, if not delivered, initiate a refund, Still I have not received refund. Order id - 402-2405872-3117158. (Status - Package maybe lost)