@lucindarosey@NatWest_Help Exactly! to remove the feature, get the feature that won’t recognise your face to recognise your face, repeat until locked out … useless
@NatWest_Help new version of the mobile app needs biometric approval to approve a payment to a payee I’ve used often… tried many times but it won’t recognise me … to remove it you need to make it recognise you … a useless addition to the app, any ideas??