@NYSMarkets@NYSMarkets I genuinely want to say that focus on your customer support .my account lock due to new rule apply and I mail daily on support but not unlock my account and not given my payout.Please help for this matter.
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#NYSMarkets
Official Update by HirenFX on trading competition with GFT.
I am writing this to share an important update regarding our recent trading competition collaboration with @GoatFunded , and to request the urgent attention of CEO @EdwardXLreal to resolve an ongoing operational issue.
At @HirenFX , our community's trust and smooth experience are our top priorities. We value our partnership with GFT, but due to some communication gaps and technical alignment issues, we need an immediate management intervention.
Here is the situation that needs to be addressed:-
Timeline & Launch Alignment: As per our initial understanding, we were expecting a prior update from the GFT team before the official launch so that we could properly plan, promote on it our all socials and guide our 7,700+ Discord members.
However, the competition went live on June 1st with only a 24-hour notice, leaving us no time for official promotion or launch planning.
Technical Entry Issue: We never shared any password officially password to our community, yet your loophole allowed 300+ users to enter the competition using random combination attempts.
Communication Gap: We immediately contacted @GoatFunded support to request a temporary reset or postponement so we could iron out these issues. While the support team initially assured us they would look into it and arrange a meeting with CEO @EdwardXLreal , we haven't received any update or response from the affiliate support team since then.
Because of this lack of clarity, there is massive confusion within our community. Our Discord and Instagram are flooded with queries from members who believe we are intentionally withholding passwords. My team is working around the clock to handle these misunderstandings, which is affecting our daily operations and brand image.
We have waited patiently for a week for an internal resolution, but the lack of response has left us with no choice but to reach out publicly.
@EdwardXLreal , we highly value GFT as a partner and believe this is just a case of internal miscommunication. We request you to please intervene, help us reset or postpone this event, and join us for a quick meeting to streamline this for our community. Looking forward to a professional resolution.
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@Mysteryofcrypt@hamster_kombat I didn't get cheating is bad card but when I open hamster today I receive cheating bad card .
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Seeking clarity on elimination criteria @hamster_kombat ?