@lufthansa@Lufthansa_USA pathetic service! My mother and 4 wheelchair passengers were abandoned at Frankfurt Airport and missed their flight. Shameful treatment of elderly & disabled passengers.
@Lufthansa_USA@lufthansa URGENT: My mother and 4 other wheelchair passengers were abandoned by your wheelchair assistance staff at Frankfurt Airport — all missed their flight! This is the worst service ever for elderly & disabled travelers. Take action NOW! #LufthansaFail
@Lufthansa_USA And here we go, their customer care also says they don't have access of ground staff at airport and social media is just concerned about their PR. It took more then 35 min on call with them then also they didn't took any timely action
@lufthansa@Lufthansa_USA They all are senior citizens who has language issues as well as mobility issues and after paying almost 1000$+ we don't expect this much of carelessness. It's a panic situation at home.
@AmazonHelp i shared the details and looking forward to update this is worst experience. I think its high time you guys also start open box delivery like flipkart as its safe to buy @Flipkart