Vadim D

A Silicon Valley guy with passion for innovation, solution consulting and product management expertise in customer care, BI, analytics, cloud

[Dave Michels @DaveMichels]

Did anyone else notice this? Amazon Chime SDK (AKA Amazon #CPaaS) launched an API for on-premises contact centers and #CCaaS to leverage Lex bots via SIP. Quite FLEXible. https://t.co/yT3B3z8vZo #conversationalAI

[Jeff Barr ☁️ @jeffbarr]

New - Enable Conversational Chatbots for Telephony using Amazon Lex and the Amazon Chime SDK #AWS - https://t.co/7W8YASiI4u

[Vadim D @vadim_d]

#xpr19. The art of heart-to-heart

[Vadim D @vadim_d]

#xpr19. Product Management is all about the art of storytelling

[Vadim D @vadim_d]

#knowgreat #xpr19 real raffle tickets for demo battle audience @wallaoriqat

[Vadim D @vadim_d]

#knowgreat #xpr19 fantastic demo battle audience

[Vadim D @vadim_d]

#xpr19 PureEngage roadmap brings the hardcore Genesys people together

[Vadim D @vadim_d]

#xpr19 Demo battle keeps everyone at the edge of their seats

[Vadim D @vadim_d]

#Xpr19. #pureengagecloud.

[Vadim D @vadim_d]

#xpr19 #PureEngageCloud - Designer allows for direct business control over CX flow without engaging IT.

[Vadim D @vadim_d]

#xpr19. PureEngage Cloud Roadmap session. Full house.

[Vadim D @vadim_d]

#xpr19

[Vadim D @vadim_d]

#xpr19 #cxheroes

[Vadim D @vadim_d]

#xpr19 #genesys beyond

[Vadim D @vadim_d]

#xpr19

[Vadim D @vadim_d]

#xpr19. #omnichannel #genesys

[Vadim D @vadim_d]

#xpr19 one #genesys one #cloud

[Vadim D @vadim_d]

@dcolleran @Genesys @callcentrehelp David is right!

[Vadim D @vadim_d]

Great news, Dmitriy! https://t.co/tWEUMxxrDG

[Lisa Gately @LisaGately]

PureCloud by Genesys Races Past 1 Million Interactions Daily | @MyPureCloud @Genesys #Cloud #SaaS https://t.co/KACFInZEkJ