I look forward to your prompt and fair resolution.
Sincerely,
Avneesh Verma
Flipkart Registered Mobile: 7985063031
Alternate mobile number: 8858080509
Registered Gmail: [email protected]
Order ID: OD435542192461591100
Enclosures:
1. Invoice copy (E-bill)
2. Apple Service Center letter confirming manufacturing defect
3. Images of the defect (dust inside camera lens)
4. Delivery/unboxing video proof.
5. Delivery detail
Therefore, I sincerely request you to initiate an immediate replacement of this defective iPhone or provide a fair resolution at the earliest. Otherwise, I will be left with no option but to escalate the matter to the Consumer Court and National Consumer Helpline.
I am a student, and after saving my pocket money for over a year with help from friends, I purchased this phone from Flipkart trusting its reliability and Apple’s brand value. Receiving a defective unit in such a situation is extremely disappointing.
I have already uploaded the Apple Service Center letter, the e-bill, defect images, and video proof to Flipkart Customer Support. Despite this, the support team only asked me to wait for 24–48 hours, without providing any concrete resolution.
I immediately took the device to an Apple Authorized Service Center, where the engineers inspected the phone, confirmed the issue, and provided a written acknowledgment letter stating it is a manufacturing defect.
However, on the next day (26th September 2025) while using the phone, I noticed dust particles inside the rear camera lens, which was not visible during delivery. This is clearly a manufacturing defect.
through Open Box Delivery at around 8:30 PM.
At the time of delivery, I thoroughly checked the device and found no physical damage or scratches. The entire unboxing and inspection process was recorded on video as proof.
I, Avneesh Verma (Flipkart registered mobile no. 7985063031), purchased an iPhone 16 Pro 256 GB Desert TTNM (Model No. MYNK3HN/A, Serial No. DTHC9RT24N) on 23rd September 2025 from Flipkart. The product was delivered to me on 25th September 2025
देखिए महाकुंभ में कैसे लाश को छिपाने और ठिकाने लगाने का खेल चल रहा है...
बिहार निवासी एक मृतका के दुखी बेटे नीतम पटेल ने आरोप लगाया कि–
“मेरी मां 29/01/2025 को कुम्भ स्नान के दौरान हुई भगदड़ में सेक्टर 21 से लापता हो गईं थीं, काफ़ी खोज बीन के बाद उनकी लाश दिनांक 04/02/25 को प्रयागराज के मोतीलाल नेहरू मेडिकल कॉलेज में मिली, लेकिन वहां के प्रशासन ने बिना किसी कार्रवाई के उनकी लाश वहां से ले जाने की जबरदस्ती की ताकि ऑफिसियल मृतक लिस्ट में उनका नाम ना शामिल हो पाए. मुख्यमंत्री जी द्वारा घोषित मृतक लिस्ट (30) में भी उनका नाम नहीं है. हॉस्पिटल प्रशासन के लोग दबाव दे रहे हैं कि इनकी लाश यहाँ से ले जाइये पोस्टमार्टम की जरुरत नहीं है. कृपया हेल्प करें
मृतक का नाम - सुनैना देवी, उम्र-53 साल.
@BhimArmyChief@RahulGandhi@yadavakhilesh@myogiadityanath