@ZARA@ZARA and @ZARA_Care I’m still waiting for over four weeks to get a refund. A customer shouldn’t have to go through this. I’ve sent messages and no one has responded to my messages @ZARA_Care Is this how you treat customers? For over four weeks
@ZARA@zara & @ZARA_Care I need my refund. This is the fourth week with no resolution nor my money back. Customers shouldn’t have to go through this just to get their money back. You keep making excuses and doing nothing. This is so unfair. I just need my money back
@ZARA@ZARA_Care You have replied with no help. No one is helping fix my issue for three weeks. This is frustrating and exhausting. As a customer, I shouldn’t be going through this and for how long?
@ZARA@ZARA and @ZARA_Care I had to come on here because no one has helped me for 3+ weeks now. I’ve been to 2 branches in London at different days, spoken to someone on WhatsApp and even here but no help. I don’t understand why I can’t be refunded for weeks now. I need my refund
@tryselar@tryselar you don’t care about your customers. How can a support person Cyril email me in three weeks to say he’s initiated a request from the team? Really? Is that your resolution? In 3 weeks? I need to speak with a manager and I need my money today. No one should use selar
@tryselar@tryselar id like to speak with a manager. I can’t believe that in 3 weeks no one has been able to resolve my withdrawal issues. Cyril has been very incompetent. He lied to have sent an email and even after I’ve shared my bank details the only email I received is useless.
@tryselar@tryselar You have a terrible support and very poor communication with customers. This is the 3rd week I’ve been contacting you just to withdraw my money and till date you’ve been nonchalant about resolving this issue. I’ll never use nor recommend you to anyone. Give me my money
@tryselar@tryselar You have a terrible support and very poor communication with customers. This is the 3rd week I’ve been contacting you just to withdraw my money and till date you’ve been nonchalant about resolving this issue. I’ll never use nor recommend you to anyone. Give me my money
@tryselar This is October 2nd already. Please can I get my money?
This is really terrible.
I don't have to be begging to get my money.
You said you'd expedite and send my money in 12 hours since September 27th, can you kindly send me my money? It's taken way too long.
@tryselar@tryselar You have a terrible support and very poor communication with customers. This is the 3rd week I’ve been contacting you just to withdraw my money and till date you’ve been nonchalant about resolving this issue. I’ll never use nor recommend you to anyone. Give me my money
@Marobenji@tryselar I agree. They have a terrible support and very poor communication and resolution. This is the 3rd week I’ve been contacting them just to withdraw my money and till date they’ve been nonchalant about resolving this issue. I’ll never use nor recommend them to anyone.They don’t care
@tryselar This is October 2nd already. Please can I get my money?
This is really terrible.
I don't have to be begging to get my money.
You said you'd expedite and send my money in 12 hours since September 27th, can you kindly send me my money? It's taken way too long.
@tryselar@wemabank Your support and service is so terrible. I have been contacting you for two weeks now on all platforms but no resolution has been made to my withdrawal issues. Terrible communication, zero action, no concern. All I got is an email telling me nothing useful.
@tryselar@wemabank I’ve been trying to withdraw my money from Selar for two days now. Money hasn’t gotten to me yet. I’ve sent emails and dms and WhatsApp messages and no response since. Why is it this hard to withdraw my own money from your platform?
@tryselar I’ve been trying to withdraw my money from Selar for two days now and I’ve mot received the money yet. I’ve sent emails and dms and no response from anyone from your team regarding my money. Why is it this hard to get my money from you?
@tryselar I’m having issues withdrawing from my wallet to my bank account. I’ve sent emails and a dm hit no response yet. Kindly respond as this is urgent.