Valley Bank

Investing in your legacy since 1927. For customer support visit or call us at 800-522-4100, M-F 6AM-8:30PM and Sat/Sun 8AM-5PM EST.

[Valley Bank @ValleyBank]

@davidgobaud Hello David Gobaud, for further assistance please contact Elan who handles our personal credit cards. Thank you.

[Valley Bank @ValleyBank]

@davidgobaud clarification regarding your account, please contact Elan directly at 1-800-558-3424. You may also reach Valley Customer Care at 1-800-522-4100 if there's anything else we can assist you with. Thank you. 2/2

[Valley Bank @ValleyBank]

@davidgobaud Hi David Gobaud, I apologize for any inconvenience you've experienced regarding your credit card account. Valley works with Elan Financial Services, which manages and services our credit card products. Thank you for taking the time to speak with me. For further assistance or 1/2

[Valley Bank @ValleyBank]

@732_ZooCrew Hi 732_ZooCrew, we're sorry to hear about your experience. If you'd like us to review this further, please send us a private message with your contact number, and one of our specialists will reach out to assist you.

[Valley Bank @ValleyBank]

@davidgobaud Thank you for calling me back David Gobaud. Feel free to reach out to Elan for any assistance on our personal credit cards.

[Valley Bank @ValleyBank]

@davidgobaud Hello, David Gobaud. I attempted to reach you by phone and left a voicemail. For assistance with your personal credit card, please contact our third-party credit card provider, Elan, directly at 1-800-558-3424. Thank you.

[Valley Bank @ValleyBank]

@davidgobaud for assistance. 2/2

[Valley Bank @ValleyBank]

@davidgobaud We understand your concern and apologize for the frustration this has caused you David Gobaud. We'd appreciate the opportunity to review the activity with you and provide clarification. Please send us a private message with your phone number, or contact us at 1-800-522-4100 1/2

[Valley Bank @ValleyBank]

@davidgobaud Hi David Gobaud, I attempted to call you again a couple of minutes ago. I left you a voicemail. Kindly either provide your phone number in a private message or give me a call back at your earliest convenience at 1800-522-4100 ext 4412.

[Valley Bank @ValleyBank]

@davidgobaud call us at 1-800-522-4100 so we can review your login issue and assist further. 2/2

[Valley Bank @ValleyBank]

@davidgobaud Hi David Gobaud. We're sorry for the frustration and inconvenience this has caused. We understand how concerning it is to lose access to your account. We'd like to help get this resolved as quickly as possible. Please send us a private message with your contact information or 1/2

[Valley Bank @ValleyBank]

@davidgobaud Hi David Gobaud, I gave you a call and left you a voicemail. Feel free to call us back at your earliest convenience for further assistance.

[Valley Bank @ValleyBank]

@CrazyOldAsianMe Please provide your phone number in a private message for a callback. Thank you.

[Valley Bank @ValleyBank]

@CrazyOldAsianMe back. Thank you for your feedback. 2/2

[Valley Bank @ValleyBank]

@CrazyOldAsianMe Hello, we are sorry to hear that. We understand how frustrating it is to deal with password changes, missing external accounts, and Zelle issues after the app update. Please send us a private message with your phone number so we can look into this further and give you a call 1/2

[Valley Bank @ValleyBank]

@SouthernDave_ Hello, feel free to give us a call at 1800-522-4100 for further assistance. Or visit our website at https://t.co/q93KtTMpLP for our services/ products and hours/locations.

[Valley Bank @ValleyBank]

@aphofer Hello, kindly provide your name and phone number in a private message for a call back. Or call us directly at 1800-522-4100. Thank you.

[Valley Bank @ValleyBank]

@jparker8742 and may be adjusted based on a variety of market and business factors. Please feel free to check in with us periodically by visiting us at https://t.co/mBe1Qhmsbj, https://t.co/hfl7ZUiQt8, or https://t.co/0Jpl8XxysP to view our rates. 2/2

[Valley Bank @ValleyBank]

@jparker8742 Hi Jparker8742, we appreciate you bringing this up. We understand that customers closely follow changes to benchmark rates, such as the federal funds rate and prime rate, and may wonder how those changes affect savings rates. Our deposit rates are reviewed on an ongoing basis 1/2