Valueflow

Software and expert-led services to define and improve how you work with customers. Built on the experience behind Valuize.

[Valueflow @valueflowco]

Valuize’s next chapter is Valueflow.

Your success depends on keeping customers. Is your business designed for that?

Valueflow is software for defining and improving how you work with customers.

Watch the video.
https://t.co/7Ss5xAYAZs

#CustomerSuccess #CustomerRetention

[Valueflow @valueflowco]

AI agents scale customer journeys. They can also scale sludge

When Sales, Services and Customer Success operate disconnected processes, automation multiplies the burden on customers.

That's sludge.

Design better journeys before automating them.

https://t.co/DFhEhrJwNQ

[Valueflow @valueflowco]

Give Valueflow the context for a customer process and the priorities for your review. Examine the gaps and recommendations, then decide which changes to adopt.

Define and improve how you work with customers.

[Valueflow @valueflowco]

If the customer's intended outcome depends on capabilities outside their subscription, make that dependency explicit.

Agree what the customer will do, what your business can support and who will resolve the gap.

[Valueflow @valueflowco]

A customer journey can show every stage and still leave the decisions between them unclear.

When progress stalls, who reviews the problem? Who can change the plan?

Make those responsibilities part of the design.

[Valueflow @valueflowco]

Choose one handoff between the teams executing your customer onboarding. Does the receiving team know the outcome discussed with the customer, what the agreed scope covers, and where the two may differ?

Make that context part of the handoff.

[Valueflow @valueflowco]

Your teams can each do their jobs well. Your customer can still miss the outcome they paid for.

Keeping customers is a whole-business design responsibility.

Read our first article:
https://t.co/Sf2gCJc4tR

#CustomerSuccess #CustomerExperience

[Valueflow @valueflowco]

Gainsight CS is the ultimate tool to drive efficient & scalable customer value realization.

Are you leveraging this powerful platform to its fullest potential?

Download our eBook and maximize the impact and return on your Gainsight CS investment: https://t.co/Q6BV3dSQiD

[Valueflow @valueflowco]

How can you effectively harvest actionable data to drive efficiencies, make informed decisions and maximize customer value realization?

Join our upcoming webinar with @Gong_io to find out and learn how you can leverage revenue intelligence to drive NDR: https://t.co/wVW0hk0zJf

[Valueflow @valueflowco]

We're thrilled to be partnering with Gainsight for Pulse Encore 2023 as they bring a day of insights, strategy and networking to New York & Austin this fall!

Find all the details and get 20% off your tickets with our code; VALUIZE20, here: https://t.co/cu0hlm5e4h

[Valueflow @valueflowco]

While AI is playing an increasingly important role in B2B SaaS, many organizations continue to struggle with leveraging intelligent automation & human expertise to drive NDR.

Join our upcoming webinar to learn how you can master the AI equation: https://t.co/gc2xLwCoHZ

[Valueflow @valueflowco]

We were all smiles at Valuize's long-awaited in-person team event in Toronto this week!

Between a competitive game of bocce-golf, spirited dinner and drinks, and plenty of one-on-one chats, we all managed to slip in some work and catch up with some Valuize alums!

[Valueflow @valueflowco]

How can you create success plans that help you achieve measurable value and drive desired outcomes with your customers?

We partnered with @guidecx to share 5 vital steps to mastering success plans that help you maximize customer value realization: https://t.co/XZWqEcwibV

[Valueflow @valueflowco]

Are you leveraging the full power of Digital #CustomerSuccess?

Download our latest #eBook for an in-depth guide to designing and implementing an impactful Digital CS strategy and maximize operational efficiency and value realization in your organization: https://t.co/TvrVEKDrLj

[Valueflow @valueflowco]

How can you generate more actionable insights and drive greater customer success?

By tapping into the voice of your customers.

Read our latest article for 4 tactics to transform & optimize your Voice of the Customer program: https://t.co/gA04N7hIFs

[Valueflow @valueflowco]

Paul Di Gaetano, Valuize's Product Owner, is sharing his top tip for #customerlifecycle leaders for this month's Advisors Series.

For more expert insight into how you can boost the power & impact of your #CustomerIntelligence, read Paul's latest article: https://t.co/cnfHjnlJq8

[Valueflow @valueflowco]

What’s the secret to building a Digital Customer Success strategy that accelerates scale?

Join our webinar tomorrow to find out from digital experts Kari Ardalan & Jennifer Swallow and learn how you can build & scale a powerful Digital CS program: https://t.co/zA9348gfCi

[Valueflow @valueflowco]

Are you harnessing the full power of your customer intelligence to deliver optimal customer value?

In our latest article, we share 4 crucial steps to turn your organization’s bits and bytes into actionable insights for unparalleled value realization: https://t.co/UKmqEHkHrw

[Valueflow @valueflowco]

How is #AI shaping the future of #CustomerSucces?

Find out on the latest episode of the Customer Valuecast podcast as Sturdy's CEO shares how you can leverage AI to increase efficiency, enhance decision making and drive optimal customer value. https://t.co/sKYSz7IYxx

[Valueflow @valueflowco]

How can you empower your Customer Success organization with the right approach to customer data?

In this video, we explore Gainsight C360 & R360 and share how you can leverage these capabilities to derive meaningful and actionable customer insights. https://t.co/0huDMjN7aq