@TLRailUK why have you cancelled the 22.53 to st Neots when it was fine a minute ago and it’s even going to Stevenage and Peterborough?? Can never get home from work on your service it’s such a joke for such an expensive ticket.
@TLRailUK no trains from st Neots so had to drive to Bedford to get to work now all the trains home are cancelled or rail replacement? This is the second time this has happened. Such a joke at this point you’ve stranded half this side of the country 🤣
@EastMidRailway absolute shambles at Bedford station today. Your staff are telling people NOT to get on a train you have gladly taken money for even though there is space on it. Saying the train won’t leave if people get on it. Terrible customer service.
@EastMidRailway Thanks for letting me know, however I am concerned that EMR over sell tickets for services when they shouldn’t but. This is the second ticket and train we’ve had to pay for today due to cancellations and this. I doubt EMR will be compensating for loss of earnings when we are late
@EastMidRailway Platform staff shouting at people with valid tickets not to board the service, the communication must have come from somewhere in your network and there was ample space as went on a train last week with less!
@GNRailUK absolute shambles at Bedford station today. Your staff are telling people NOT to get on a train you have gladly taken money for even though there is space on it. Saying the train won’t leave if people get on it. Terrible customer service. Some of us need to get to work?
@TLRailUK@GNRailUK There is crowding, however it wasn’t a thameslink train it was the GNR service. There also was space on the service and the staff shouting at people is totally a power trip. It will make the next service even busier and if it’s full don’t sell tickets?
@TLRailUK Hi Greg, I thought they were the overhead electric that affected Peterborough line as we managed to get in on the Bedford line this morning. I think that Thames link should think that not everyone works 9-5 and those who finish at 10 can’t get on a last train at like 10.05
@TLRailUK guys this is actually a joke, driven to Bedford because no trains to and from st Neots due to a problem and now all my trains home to Bedford are rail replacement? What is the reason? Car is stuck there and I just want to get home from work at a reasonable time.