Vamsi Mahadasa

[Vamsi Mahadasa @vamsi2407]

My father-in-law, a senior citizen on Airtel prepaid, lost his way in a mall today and couldn’t contact us due to poor network. Dangerous in emergencies.

Airtel should improve its network instead of "Prioritising" postpaid users over prepaid.

@Airtel_Presence @TRAI @JM_Scindia

[Vamsi Mahadasa @vamsi2407]

@EurekaForbes @pratikpota I’ve already contacted the helpline. They couldn’t help. Appreciate if you can share the invoice and confirm order details: Service order SO-151025-002520 .Ref No: 0000415678

[Vamsi Mahadasa @vamsi2407]

@EurekaForbes @pratikpota I’ve placed an order with your executive, made payment, but didn’t receive any order confirmation yet. When I’ve contacted customer care, they don’t have order details. The executive says payment is made to Eureka Forbes. Pls share order confirmation.

[Vamsi Mahadasa @vamsi2407]

@EurekaForbes @jagograhakjago @EurekaForbes It’s quite disappointing that your service teams are also unresponsive to your calls. The overall quality of your service has noticeably declined in recent years. You might consider looking at how @urbancompany_UC is currently managing their service as a benchmark.

[Vamsi Mahadasa @vamsi2407]

@EurekaForbes Pathetic AMC Service from your team. Technician charged for an extra filter but the issue is still not fixed. Low water flow. No response from your team in spite of multiple follow ups. @jagograhakjago

[Vamsi Mahadasa @vamsi2407]

@digibank Please DM, thank you.

[Vamsi Mahadasa @vamsi2407]

@dbsbank need help. My dad a senior citizen 73 years old submitted request 10 days back to close savings account and transfer amount to a different account. I’ve called the bank today the executive informed all requests since 20 days got stuck due to server issue. Pls expedite.

[Vamsi Mahadasa @vamsi2407]

@dbs_care DBS India

[Vamsi Mahadasa @vamsi2407]

@haritnagpal @TataPlayin Your back end team deducted money from my account, I’ve been following up on ticket since 2 weeks. Ticket was closed without resolution, and even the promised resolution not met even after due date. Please help. @DoT_India

[Vamsi Mahadasa @vamsi2407]

@Pepperfry @Pepperfry @TweetShah Can you please ask the case manager or Ms. Srushti from the Escalation team to share an update and provide resolution immediately. They are not responding to emails and calls. @jagograhakjago

[Vamsi Mahadasa @vamsi2407]

@Pepperfry @TweetShah I've raised a complaint regarding quality of product, your case manager did not call with an update. Weird reasons being shared by your customer care, and asking me to wait for 24 hrs every time I try to follow up. Need immediate resolution please!!

[Vamsi Mahadasa @vamsi2407]

@Pepperfry @Pepperfry @TweetShah Your customer escalation team called 4 days back promised resolution in 48-72 hours. There is no update yet, no one responding to my emails, and no response to calls. How am I supposed to speak to the case manager if they are ignoring like this?

[Vamsi Mahadasa @vamsi2407]

@Pepperfry @Pepperfry @TweetShah Another agent called me from support team. I had to explain issue again. He says need to discuss with team and revert within 24 hours. Your agents who called on Friday and Saturday also said same thing. Is anyone really going to check and share an update?

[Vamsi Mahadasa @vamsi2407]

@Pepperfry Order ID: 309366875

[Vamsi Mahadasa @vamsi2407]

@firstcryindia @XpressBees_IN Your delivery exec is repeatedly updating wrong status without attempting or calling us. Even contacting your customer care seems useless. Let me know if you have a competent team to handle this issue.

[Vamsi Mahadasa @vamsi2407]

@Airtel_Presence @Airtel_Presence @airtelindia I've shared all details on private message as requested 4 days ago, there's no update from your team since then. It's very unfortunate if you cannot fix your network issue in such a prime area in @hyderabad

[Vamsi Mahadasa @vamsi2407]

@Airtel_Presence @airtelindia I have registered a network issue in Hyderabad, ref no. 31-4599322519791. I was made to wait 20 days, and then the complaint is closed without any response or fix. Customer care told me the network team never shares any update. Is this correct?

[Vamsi Mahadasa @vamsi2407]

@Airtel_Presence @airtelindia your broadband service in Hyderabad frequent outages. I have to raise a complaint almost once in 2 weeks. Please have your team do a proper and permanent fix.

[Vamsi Mahadasa @vamsi2407]

@NetMeds I have repeatedly contacted your customer care regarding fake updates from your courier partner. There is no resolution yet, and no commitment on delivery of medicine. Please expedite. @pradeepdadha @anandjpathak

[Vamsi Mahadasa @vamsi2407]

@firstcryindia @firstcryindia I have shared registered mobile number on DM. Please call me. Thank you.

[Vamsi Mahadasa @vamsi2407]

@firstcryindia It is unfair practice to first get us subscribe to club membership and then remove our pin code from serviceable location very next month @jagograhakjago @anandmahindra