Vanessa O'Brien

I tend to tweet about food, travel, F1 & Arsenal.

[Lara Ainsworth @LaraAinsworth]

@vitality_uk sort the app out. Can't get past login screen, so cant play the dog game, so missed last week's chance for a free dog. These rewards used to just be there if I did enough exercise. Now just feel annoyed, not rewarded. Can't get through to a human on whatsapp either

[min @mini_min1975]

@Vitality_UK Every Monday when i log into the Vitality app to "find Stanley", i feel belittled and ridiculed by Vitality. Utter utter garbage. Fewer rewards, more time wasted and adults made to feel small. Surely this is a joke

[Vanessa O'Brien @Vanessa]

@Shark34 @Vitality_UK Not sure what is "fun and engaging" about working hard for points and it then being left up to chance as to whether you get a reward or not! Never had an Amazon voucher and it's not even working for me this week (so no chance this month either then) You're one up on me @shark34!

[Vanessa O'Brien @Vanessa]

@Vitality_UK Why is your website broken more than another other website I know? Also, in terms of function, my plan renewed today so I now can't see how many points I got last week??

[Vanessa O'Brien @Vanessa]

@Vitality_UK Hi. Seems the health review is not working for me on the app or the website. That dog feels like one of the family, I see it so often. Also, I can't seem to generate a new headspace code. (Best way to look after mental health is to avoid your website altogether tho!)

[Vanessa O'Brien @Vanessa]

@JonesBootmaker Sent my daughter into the BSE store today to get a refund. She had the item, the receipt and my card but the store refused because the card isn't hers. For years, my husband & I have been taking each other's items back - no issues! Is this usual for your stores?

[Vanessa O'Brien @Vanessa]

@sheraz_dar @jasonsanchania @Vitality_UK Ha! No plans to! They'll tell me its fixed and, I guarantee, sometime over the bank holiday weekend, it'll be broken again!! 😂 🤣 The fixes come, granted, but so does the next system fallover. I likewise appreciate that the CS team are just trying to manage it as best they can.

[lesley taylor @LesleyTaylor80]

Amazon Prime not only did you not show women's doubles final the women's singles final in Rome is also not coming on, what's going on ?

[Vanessa O'Brien @Vanessa]

@HotelChocolat Hi there! is the shelf life on your nutmilk hot chocolate, which is delicious BTW, usually so short? Bought some today and it says best before May 23.

[Vanessa O'Brien @Vanessa]

@Tesco Can I cancel an order for later today please? I think charging me a minimum basket amount when you can't supply a product or offer a substitute is a bit unreasonable. How could I possibly foreknow this if the product was in stock when I checked out this morning??

[Vanessa O'Brien @Vanessa]

@duolingo Hi, I completed lots of lessons yesterday and my XP didn't update. I've now been demoted from the diamond league (12+weeks) as a result? Can you fix this for me at all please?

[Vanessa O'Brien @Vanessa]

@duolingo Hi, I completed lots of lessons yesterday and my XP didn't uodate. I've now been demoted from the diamond league (12+weeks) as a result? Can you fix this for me at all please?

[Vanessa O'Brien @Vanessa]

@AcaciaBegley @duolingo In fairness, maybe others around me were working hard too, and theirs also wasn't updating. I guess I'll never know if it was a fair demotion. Sadly, it denied me the opportunity to continue to fight rather than assume I'd be safe... But no response from @duolingo is pretty poor.

[Vanessa O'Brien @Vanessa]

@duolingo Hi #Duolingo. How do I contact the support team please? None of my XP were awarded yesterday and I've now may have been unfairly demoted a league. :-(

[Vanessa O'Brien @Vanessa]

Thanks @lookfantastic for my free next day delivery upgrade! #LFUpgrade

[Vanessa O'Brien @Vanessa]

@BootsHelp Good afternoon! There seems to be a product missing in my latest click and collect order to store? Is there a way to see whether an additional box should have been given please? Thanks,

[Vanessa O'Brien @Vanessa]

@PaulOBrien @CroftyF1 Just adds to the mockery that some still call the '2021 season'