Vanessa Norman

[Vanessa Norman @vanessanorman26]

@eventbritehelp Hello @eventbritehelp any updates on this case?

[Vanessa Norman @vanessanorman26]

@eventbritehelp @eventbritehelp my account was hacked on 4 May. A bad actor changed the email and is receiving payouts from my event ticket sales. Case #8719286 has had no response in 3 weeks. I have an event June 19 with paying attendees. I need urgent escalation today.

[Vanessa Norman @vanessanorman26]

@eventbritehelp my account was hacked on 4 May. A bad actor changed the email and is receiving payouts from my event ticket sales. Case #8719286 has had no response in 3 weeks. I have an event June 19 with paying attendees. I need urgent escalation today. @eventbritehelp

[Vanessa Norman @vanessanorman26]

Second case raised today: #8738697. Original case #8719286 open since 4 May. No response in 3 weeks. Event is June 19. Attendees have paid. Payout access may still be with the hacker.

[Vanessa Norman @vanessanorman26]

@Eventbrite my account was hacked on 4 May. A bad actor changed the email and is receiving payouts from my event ticket sales. Case #8719286 has had no response in 3 weeks. I have an event June 19 with paying attendees. I need urgent escalation today. Thank you.

[Vanessa Norman @vanessanorman26]

Second case raised today: #8738697. Original case #8719286 open since 4 May. No response in 3 weeks. Event is June 19. Attendees have paid. Payout access may still be with the hacker.

[Vanessa Norman @vanessanorman26]

@eventbritehelp my account was hacked on 4 May. A bad actor changed the email and is receiving payouts from my event ticket sales. Case #8719286 has had no response in 3 weeks. I have an event June 19 with paying attendees. I need urgent escalation today.