Varuna Thiagarajan

Until you start believin in yurself, yu ain't gonna hav a lyf! :)

[premkumar @premumakr]

I thought it was just me who is going in circles to get the order delivered. But @flipkartsupport @flipkart is fooling whole lot of people. Can't even come any closer to @amazonIN customer support

Absolutely frustrated with @Flipkart who doesn't give any distinct number 2 call

[Varuna Thiagarajan @varuna_t]

@flipkartsupport @Flipkart @FlipkartSupport Only 2 of 3 trousers were delivered. Your team refuses a refund citing OTP sharing. I’ve filed a National Consumer Helpline grievance.
Docket No 10490522
Please investigate and refund the missing item’s amt instead of automated replies.

[Varuna Thiagarajan @varuna_t]

@shadowfax_in Shared over private msg. Kindly check and help me get a quick resolution @shadowfax_in

[Varuna Thiagarajan @varuna_t]

@Flipkart @flipkartsupport This is unacceptable! I ordered multiple products on 19 October under Order No. 253637XT26. Out of these, 3 Tokyo Talkies trousers were shipped via Shadowfax (Tracking No. 363672), but upon opening the parcel, I found only 2 trousers instead of 3 (1/6)

[Varuna Thiagarajan @varuna_t]

@flipkartsupport @Flipkart @flipkartsupport I will now go ahead and file a complaint in consumer court as per my consumer rights. We can face it legally. #ConsumerProtection #ConsumerRights #FlipkartScam #flipkart

[Varuna Thiagarajan @varuna_t]

@flipkart @flipkartsupport I demand a justification for how am I expected to know how much trousers are inside a package before opening it? The product was NOT an OPEN BOX DELIVERY. #FlipkartScam #ConsumerComplaint #ConsumerRights #ConsumerProtection #Flipkart

[Varuna Thiagarajan @varuna_t]

@flipkartsupport @flipkart @flipkartsupport Okay, I thought that a customer loyalty of over a decade was important to Flipkart and this might have been an oversight & that you would try to get this issue resolved. Now it is clear that you have been intentionally scamming your customers. (1/2)

[Varuna Thiagarajan @varuna_t]

@flipkartsupport Is this scam what you call as your reply? @flipkartsupport @Flipkart

[Varuna Thiagarajan @varuna_t]

@Flipkart @flipkartsupport Do you guys think that you can just fool around without trying to resolve the issue? I need a human agent to connect with me right away for resolving this issue or I am filing a grievance online in consumer court #ConsumerRights #FlipkartScam #flipkart

[Varuna Thiagarajan @varuna_t]

@Flipkart @flipkartsupport Customers are left helpless when something goes wrong, with no proper way to report missing items or get a fair resolution. Need escalation to human care agent who can actually resolve this issue. URGENT #Flipkart  #CustomerService #ConsumerRights (6/6)

[Varuna Thiagarajan @varuna_t]

@Flipkart @flipkartsupport Flipkart cannot use OTP confirmation as an excuse to dismiss a genuine missing-item complaint. Please stop sending automated responses and resolve this issue urgently. #Flipkart #CustomerService #ConsumerRights (5/6)

[Varuna Thiagarajan @varuna_t]

@flipkart @flipkartsupport Is this how Flipkart treats its customers? I paid for 3 but received only 2, and now your support system is refusing to address the issue. I demand An immediate investigation into the missing trouser.A refund or replacement for the missing item. (4/6)

[Varuna Thiagarajan @varuna_t]

@Flipkart @flipkartsupport This was NOT an open-box delivery. What is even more frustrating is your abysmal customer support. Your chatbot blocks legitimate complaints, and reaching a human customer care agent seems practically impossible. (3/6)

[Varuna Thiagarajan @varuna_t]

@Flipkart @flipkartsupport When I tried to raise a complaint, your chatbot refused to help, claiming that since I shared the OTP, I cannot report the issue. I shared the OTP for a single parcel that was supposed to contain all 3 trousers. (2/6)

[Varuna Thiagarajan @varuna_t]

@EmiratesSupport I have flight in less than 10 hrs time. No news on cancellation and confirmation. Been waiting in the customer support queue for 4 hrs. Please help! Its urgent. @EmiratesSupport

[Varuna Thiagarajan @varuna_t]

Just setting up my Twitter. #myfirstTweet