Varun Rajan

PM + career coach. Occasionally do improv and frequently do outdated impressions

[Varun Rajan @varunvrajan]

Damn, the team working on Twitter Spaces are prolly still WFH huh

[Elon Musk @elonmusk]

https://t.co/YmIQZnN8o7

[Varun Rajan @varunvrajan]

Thanks @ChaseSupport @Chase but after having opened a conversation with this account I got another “within two business days” which so far has been code for “nothing will happen; call back begging for help next week so we can put you on hold for an hour and repeat the process”

[Chase Support @ChaseSupport]

@varunvrajan I would like to help with your experience regarding your travel concern. Can you send us a DM along with your full name, zip code, trip ID, itinerary number or travel confirmation number, your email address, and the best phone number to reach you? ^AA https://t.co/znUu1VJn9r

[Varun Rajan @varunvrajan]

I might be out thousands of dollars come next week because your travel rewards operations center can’t send emails to the right address or call me back when they’ve promised to do so at the end of every call, several times, over several weeks. Lost all faith.

[Varun Rajan @varunvrajan]

@Chase @ChaseSupport I have sunk countless hours on the phone with support over a cancelation request after the airline changed my trip. I first called mid-Jan to resolve and was told someone would get back to me in 2 business days. Several weeks and additional calls later, nada

[Varun Rajan @varunvrajan]

“But what happens if no one gets back to me by the time of the flight next week? Will I still be refunded?” I asked. “Well unfortunately there’s nothing we can do.” Using your Travel Center has given be nothing but stress and inconvenience. And potentially thousands of dollars

[olex ponomarenko @olexpono]

Proud to introduce *Chonker*, a juicy new display font from yours truly; still a work in progress! If anyone is interested in doing a font critique, I am happy to send a full specimen! :)
#newfont #typography

[Varun Rajan @varunvrajan]

@YoungParikPatel Ayo this is a job for @urbannturbann out in Berkeley CA they slay this category 🔥

[Varun Rajan @varunvrajan]

I feel like Will Smith woulda been more chill if he just cussed in his raps to sell records like everyone else.

[Varun Rajan @varunvrajan]

@HawaiianAir Ok @HawaiianAir will do. To clarify: the problem is that we cannot get an incident number despite submitting several tickets and no one will help us without an incident number.

[Varun Rajan @varunvrajan]

@HawaiianAir Any advice for getting an issues resolved after weeks of submitting tickets with no response, hours on hold + non-answers over the phone? My partner is struggling resolve a name correction issue in good faith and despite all efforts we’ve made zero progress.

[Varun Rajan @varunvrajan]

I’m sure your customer service team works incredibly hard, but I can’t help but feel like your company is doing everything it can to deflect and ensure this never gets resolved.

[Varun Rajan @varunvrajan]

And THEN while she still had legitimate concerns given that this path hasn’t worked for weeks, they hung up on her and directed her straight to a survey.

[Varun Rajan @varunvrajan]

@nunyabiznesbtch Mo hair mo problems man

[Varun Rajan @varunvrajan]

Closely guard your time and energy by being intentional about who spend time with

#ship30for30