This one of the worse service we ever have at the check-in counter! Customer service told us to go to the Americans Airline counter, since JAL is merging with AA. Stand in line for 2 hrs. and yo be told to go to the JAL counter!!! Really??
@vasabob@DebbiePepsis@Ernest___Perez Thanks for sharing this . We never know what and individual is going thru . Or how we can make a difference and he truly did . True passion