Dear @district_india, I made a booking today from Puducherry.
Order id: 10000084020695
It got booked to practically not reachable locations. I contact customer and I had a really terrible experience. Location is selected in Puducherry I confirmed that.
When I asked for escalation what she said that try googling it. We all trusting your platform and if anything goes wrong it will be it will be taken care of. If your support team sucks and don’t event have an escalation matrix. I don’t know what to say @district_india.
They say that they will take this feedback and improve their system. That’s so wonderful to hear @deepigoyal but why we should pay for your platform bugs? We consumers are not running a charity here.
If it’s your fault I want you to refund it ASAP!
Aug 17 to today I am facing lot of issues on Amazon. Your support team not able to solve this problem. I need help urgently please help @amazonIN@JeffBezos I ordered this for my 9 month pregnant wife. Now she got delivered the baby it self still issues has not been resolved yet.
@amazonIN When I asked @amazonIN@amazon support to connect with escalation team they said everyone is busy always
Sometimes after 26 minutes of waiting period call disconnected.
Evertime I contact @amazonIN they give me a date to pick up but they never pick up. Last time I was promised that they will pick it by Sep 27, I waited whole day and called them by 7 pm and they just said wait till 10.30 PM.
@YouTube first video: https://t.co/pBJUH4MQjj
last video: https://t.co/igWMrcNJ0x
comfort video: https://t.co/frt9lOC0hk
most watched: https://t.co/yy6uMswYAS
@vasanth_eesan ❤️