@Drizly Their response would have been potentially acceptable a few days ago. It's no longer enough. It also shouldn't take a tweet to prompt your company to answer 2 emails from 5 days ago.
Wondering what happened on NYE, @Drizly. Not only was my gift canceled w no warning, two emails that I've sent have yet to receive a response. Unacceptable.
@Clear I just went through security at JFK. The Clear eye scan didn’t work initially, so the agent asked me to remove my mask. In a time like this, that’s not an acceptable request. I had to tell him I was not comfortable doing so. Disappointed in your training.
Dear @delta. Your efforts to herd me off Twitter and into dms so my comments are not public didn’t work. You didn’t provide any help or new info. I’m still trapped at Haneda waiting for over an hour for your agents to deign to arrive. #delta#deltafail
@Delta I want to be clear that your efforts to herd me off Twitter and into dms so my comments are not public did not work. You did not provide any help or new information.
@Delta Thanks for absolutely nothing. Arrived early to Haneda airport for first class flight to LAX. Informed that Delta agents won’t bother to show up for another hour. So now stuck in cramped area instead of lounge. Awful.
@FreshDirect You won't answer my emails and I'm still awaiting a manager to call me after over a week. Perhaps you'll pay attention to me on a more public forum. #customerservicefail