@SwiggyCares Order No 250872116101060
Pls arrange for full refund due to delay in delivery status. While cancelling the order, food was still not prepared and delivery partner was not assigned. Due to lapse at your end, don't penalise customers.
@SwiggyCares When I was placing order it was showing 25-30 minutes. After placing order it was showing 55 minutes. Due to which I cancelled the order. Why I have been charged 100% cancellation fee? Whose mistake of extending 25-30 minutes to 55 minutes?
@JioCare@reliancejio@_MukeshAmbani@TRAI@ACT@airtelindia Jio care since you haven't resolved my issue till now, pls go ahead with disconnection and refund my advance payment money. Enough is enough. I will sue you separately for service lapse and mental agony.
@JioCare@reliancejio@_MukeshAmbani@TRAI@airtelindia@ACT@JM_Scindia Jio care same repeated stereotype response without knowing what customer issue. If I would have been in your place, even 10 in night, send engineer to address issue. What's your exact hrs to resolve issue tonight?
@JioCare@reliancejio@_MukeshAmbani@TRAI@airtelindia@ACT@JM_Scindia Jio care only speaks and no action. 72 hrs over since I raised concern and no technician visited so far. It looks like your technicians are too busy and don't have time to attend customer issues. False commitments.
@JioCare@reliancejio@TRAI@_MukeshAmbani Since you guys couldn't meet your commitments, pls arrange to disconnect the service and refund my advance payment due to lapse in your services. I am switching over to your competitors.
@JioCare@reliancejio@_MukeshAmbani@TRAI
Why don't arrange for a disconnection and refund my advance payment? I think this should be working faster than restoration of Internet services. Yesterday despite 3 calls around 8 AM for the assurance of engineer visit, why it wasn't attended? It is not a lapse?
@JioCare@reliancejio@_MukeshAmbani It is not as per my preferred time slot. It is as per your Jio team convenience and customer needs to be available as per your technician wish. If you can't attend as per my time slot, then why are you asking while raising ticket?
@JioCare@reliancejio@_MukeshAmbani Your jio customer care services is worst. I have switched over from your competitor to you bcz of service lapses. Your service is worst than others. Last 72 hrs waiting for your engineer to visit to rectify Internet failure. SR00003FISSZ