@bobcardofficial Bob Card... please check the follow up... don't you are the nuisance you have created for a paid customer. Do you think this is acceptable
@bobcardofficial Thanks for the response. Again there is no commitment on when it will be addressed. It is ridiculous to wait for more than 2 weeks and keep following up with bank for a small request. Pathetic bank, ridiculous service levels, poor support, shame. I just want to quit bob banking.
@bobcardofficial Heard that the case is escalated without any other information. Same reply from customer care. Hoping that there will be resolution in a day. The request is simple and not why it takes 20 follow ups and still no outcome.
Please note that I am a paid customer and not a free one.