@riya012696@canarabank@DTDCIndia Hi @riya012696 we checked the shipment status and found that the pickup could not be completed earlier as the package was not ready for handover from the seller’s end. Our team is closely coordinating, and the pickup will be scheduled as soon as the package is handed over.
@sbikash268@velocity_in@abhiroopm Hi @sbikash268 we checked this from our end but couldn’t find any record of this shipment in our system. It doesn’t appear to have been dispatched via Velocity Shipping. We request you to please connect with the seller or the respective courier partner for further assistance.
@iamdev603@delhivery@velocity_in@jagograhakjago Hi @iamdev603 we are sorry to hear about your experience. Our team is actively looking into your case and will reach out to you shortly to resolve this at the earliest. Thank you for your patience.