@NovatechLtd what you guys doing. you guys going to take a month now to refund my money no updates/emails that you guys processing my refund/ when i will actually get my money. You guys replied to my tweet on 17th June last week that its cancelled/ accounts team will refund POOR!
@NovatechLtd @liberatas20 Can you sort out my refund as soon as possible. Because I can't be bothered to waste my time replying to you guys. when you guys take a day to reply back.
@NovatechLtd is a joke Never buying anything from you guys again. Order my ducky keyboard like month ago. Estimated delivery was 26thMay. So I called customer service 2 weeks ago they said they will send it out before 5thJune and got email itโs estimated on 19thjune. Disappointed
@NovatechLtd @liberatas20 I mean after my original 26th may estimated delivery date. I had no contact/ email from you guys saying my order was delayed I had to contact your customer service phone line on 1stJune to notify me regarding my order And after that I got email saying expected stock on 19th.
@NovatechLtd I get it the product is in demand. So just donโt make any wrong estimates of delivery if you guys donโt know if it will be fulfilled in time or not. Making estimate 26thMay on website and also 5thJune from one of your customer service guy. Causes poor service and reputation.