@SunwingVacay I have tried reasoning with your coordinator. Numerous emails back-and-forth and it’s going nowhere. That’s why I am reaching out to you for help with someone else who can address this issue for me! I have even asked to speak to a supervisor and no response
@SunwingVacay just trying to file a claim for my return flight which was delayed 40+ hours and it says that I am not eligible for compensation! How is this possible? Also have sent over receipts for all the unexpected expenses to sunwing and have heard nothing back! Need answers
@SunwingVacay@SunwingVacay I heard back from your rep at Sunwingcares. You are now refusing to pay for my cab from the hotel to the airport as it’s a handwritten receipt. Do you think this is fair!!! I’m $175 out of pocket for the cab. Totally unacceptable!!!
@cherdeguz@SunwingVacay Thank you for this! Have checked google and no info. Flightaware has info yes. But I have an email from sunwing saying flight delayed till 29th. I don’t want to check out of the hotel, go to the airport and told to go back in the middle of the night.
@SunwingVacay need to get confirmation on flight WG516 Cancun/YYZ . It was delayed till 11:45pm on the 25th then 12:40am on the 26th. Then I got an email saying it has been delayed till Dec 29th @ 4:40pm. Airport transfer wants us to get to the airport now! Who should I trust!!!
@SunwingVacay I need guaranteed confirmation that I will get on this flight. I have a small baby and I can’t spend the next 3-4 hrs in limbo. And it’s not evening right now it’s night