Matt Florell

VICIdial Contact Center Suite Developer
@vicidial.bsky.social

[Matt Florell @vicidial_dev]

@AxelHuizinga @OmidMohajerani We've done some basic testing with Asterisk 20 and had no issues, but no robust testing at this point like we've done with Asterisk 18.

For Asterisk 22, we needed to have ConfBridge, PJSIP and full MixMonitor use, and we have completed all 3 of these projects, so it should work.

[Matt Florell @vicidial_dev]

The end of the Meetme era is at hand. One of the most stable modules in Asterisk's history will be gone soon ☹️

[Asterisk PBX Development @AsteriskDev]

Another #Asterisk deprecation and eventual removal: MeetMe! https://t.co/d0anFe6pXF

[Matt Florell @vicidial_dev]

Today is Tuesday, August 5th 2025. I just got a robo-call from an "AI Agent". I asked it what day of the week it was, and it confidently told me it was Friday. This is supposed to be the future?

[Matt Florell @vicidial_dev]

Open source fights back: 'We won't get patent-trolled again'

Businesses using open-source projects like Kubernetes are being targeted more often by patent trolls. Now the open source community is launching a counter-offensive and looking for volunteers.

https://t.co/1AVanvzYRH

[Asterisk PBX @asteriskpbx]

We rewrote our STIR/SHAKEN implementation in #Asterisk! Read more at https://t.co/anq0Z1b8it

[ViciDial @vicidial]

Check out the latest article from https://t.co/kDPctE9Ydl about #VICIdial and the latest features that we've added to it!
https://t.co/UkZHz4PHyp

[Matt Florell @vicidial_dev]

Join us Tuesday, August 15th @ 11am EDT for a webinar about VICIdial's integration with the @khomptechnology Khomp Analytics AMD solution:
https://t.co/bu83wd5wmt

[Matt Florell @vicidial_dev]

ViciBox v.11.0.1 released Aug 6th 2023,
https://t.co/SRUnEaGfFN

Includes fixes to previous version and documentation updates.

[Matt Florell @vicidial_dev]

@onegreenparker #2: It's pronounced "Vee Chee Dial"
But, we've heard them all, and it's a pretty unique name so the pronunciation doesn't matter that much :)

[Matt Florell @vicidial_dev]

New VICIbox 11.0 ISO installer released! (Based on OpenSuSE Leap 15.5) Now with better documentation website!
https://t.co/uZcaGPuV4c

[Matt Florell @vicidial_dev]

We've also added a new VICIbox documentation website that is easier to browse and update,
https://t.co/Dy7EGh24ZG

[Matt Florell @vicidial_dev]

For all the beta-testers out there, VICIbox 11.0 beta is released!
https://t.co/Kauzl3EsE3

[Matt Florell @vicidial_dev]

Here's the roadmap for VICIbox 11 development, some key elements:
- Based on OpenSuSE 15.5
- Defaults to Asterisk 16.30.0
- Many package updates and changes
https://t.co/AhPClMOfk9

[Matt Florell @vicidial_dev]

@CarpeNox2 There was an issue in svn/trunk 3731 with this, it was resolved in 3732 committed last night.

[Matt Florell @vicidial_dev]

Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis.

[Matt Florell @vicidial_dev]

Added "Inbound Calls Credits" function, allowing per-User setting of a number of inbound calls that can be handled, until reset by a manager. Also add User Inbound Calls Today page to show current inbound calls/limits/credits for users.

[Matt Florell @vicidial_dev]

Added "Demographic Quotas" features, used for surveys/polls to efficiently meet goals for contacting people by specific demographic parameters(age-group, gender, location, etc...)
https://t.co/0NS63G4UNE

[Matt Florell @vicidial_dev]

For more information on how Agent Latency logging and the new Latency Gaps functions work, take a look at the Agent Screen Logging document,
https://t.co/JMVbkeK3v0

[Matt Florell @vicidial_dev]

Added Agent Latency Report with zoomable graphs, as well as a new Agent Latency Gaps report. Latency Gaps can also send immediate and day-end emails when Agent Screen connection gaps occur.

[Matt Florell @vicidial_dev]

@geilt Very interesting! We'll have to look into changing that in the codebase going forward after doing some more testing. Could you please post your changes to the Issue Tracker? :)