Gautam

Proud to be an Indian :)

[Gautam @vickygautam49]

@burgerkingindia

[Gautam @vickygautam49]

(1/3)Extremely disappointed with the service from @Swiggy and @BurgerKingIndia.
I ordered food from Burger King through Swiggy, but the wrong order was delivered. After raising the issue, Swiggy initially offered a coupon without properly explaining its terms & conditions.

[Gautam @vickygautam49]

@burgerkingindia Details shared in your personal DM

[Gautam @vickygautam49]

@SwiggyCares 247151497140817 Order id

[Gautam @vickygautam49]

@Swiggy @Swiggy @SwiggyCares 247151497140817 Order id

[Gautam @vickygautam49]

@Swiggy @burgerkingindia @Swiggy @BurgerKing

[Gautam @vickygautam49]

@Swiggy @burgerkingindia (2/3)When I contacted customer care again, I was told the coupon would work above a particular order value. Surprisingly, even after meeting that amount, the coupon still doesn’t work!
And now, customer care has simply left the chat waiting for 20+ minutes.

[Gautam @vickygautam49]

@Swiggy @burgerkingindia @Swiggy @BurgerKing

[Gautam @vickygautam49]

@Swiggy @burgerkingindia (3/3)Seriously? This is how customer complaints are handled?
Very poor experience and disappointing customer service from both Swiggy and Burger King. @SwiggyCare @BurgerKingIndia

[Gautam @vickygautam49]

@PSPCLPb @TarunpreetSond @AamAadmiParty

[Gautam @vickygautam49]

@PSPCLPb There has been no electricity supply since 11:00 Complaint #107276719 has been registered for DS City West (SPL) Division, but no one from the concerned office is responding. Kindly take immediate action and restore the power supply at the earliest. #PSPCL #PowerOutage .

[Gautam @vickygautam49]

@myvoltas

[Gautam @vickygautam49]

@Voltas Worst after-sales service! My AC complaint has been pending for 10+ days despite 10+ calls. Every time I get false assurances, my request is repeatedly assigned to a service centre 50 km away instead of the one for PIN 140126. Please resolve urgently. #Voltas #CustService

[Gautam @vickygautam49]

@PSPCLPb @AAPPunjab @PSPCLPb @AAPPunjab ਅੱਜ ਤੱਕ ਮੇਰੇ ਮਸਲੇ ਬਾਰੇ ਕਿਸੇ ਨੇ ਸੰਪਰਕ ਨਹੀਂ ਕੀਤਾ ਹੈ ਅਤੇ ਨਾ ਹੀ ਇਸ ਨੂੰ ਠੀਕ ਕਰਨ ਲਈ ਕੋਈ ਆਇਆ ਹੈ। ਅੱਜ ਲਗਾਤਾਰ ਵੋਲਟੇਜ ਫਲਕਚੂਏਸ਼ਨ ਦਾ 9ਵਾਂ ਦਿਨ ਹੈ। PSPCL ਵੱਲੋਂ ਇਸ ਮਾਮਲੇ ਵਿੱਚ ਕੀ ਗੜਬੜ ਚੱਲ ਰਹੀ ਹੈ?

[Gautam @vickygautam49]

@AAPPunjab @PSPCLPb (5/5)
Requesting @PSPCLPb and higher authorities to take immediate action. Continuous voltage fluctuation is risking damage to appliances. If any appliance burns out due to this negligence, full responsibility will rest on PSPCL. Please resolve urgently

[Gautam @vickygautam49]

@PSPCLPb @AAPPunjab @PSPCLPb @AAPPunjab Till now, no one has contacted me regarding my issue, and no one has even visited to get it corrected. Today is the 9th day of continuous voltage fluctuation — what’s wrong with PSPCL?

[Gautam @vickygautam49]

@PSPCLPb @AAPPunjab @PSPCLPb @AAPPunjab I have already shared all the relevant details in my tweet, and there’s nothing further to add via DM. Unfortunately, due to the lack of commitment from the concerned person, my family and I have been facing continued inconvenience and distress.

[Gautam @vickygautam49]

@AAPPunjab @PSPCLPb (4/5)
If PSPCL staff themselves know the main wire is faulty, why should a consumer have to visit the office again? The issue is already on record through multiple complaints. Whose responsibility is it to replace the faulty main wire — PSPCL or the consumer?

[Gautam @vickygautam49]

@AAPPunjab @PSPCLPb 3/5)
When I called the JE (contact given by the lineman), again no positive response. The complaint was once again closed as “resolved” — even though voltage is still fluctuating badly. Is this how service complaints are handled?

[Gautam @vickygautam49]

@AAPPunjab @PSPCLPb (2/5)
After 5+ complaints, a lineman finally visited. He said the main wiring to my meter needs replacement — and confirmed it’s PSPCL’s job. But then he advised to buy the wire myself or visit the office because “otherwise it’ll keep getting delayed.” 🤔