Vivek Srivastava

Online Product Head, Internet savvy

[Vivek Srivastava @vickysri]

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[Vivek Srivastava @vickysri]

@Toyota_India Not agreeing with this.
My hyryder is in service center from 15 days because of manufacturing defect.

[Vivek Srivastava @vickysri]

@Toyota_India 15 days gone, still no clear resolution. Can't understand how much patience you guys are expecting.

[Vivek Srivastava @vickysri]

@skrtalk @Toyota_India @ToyotaMotorCorp You will not get any response. Pathetic customer support they have. Pls give a 2nd thought. I bought hyryder 3 months back and it's in service center from 14 days because of manufacturing defect.

[Vivek Srivastava @vickysri]

@Toyota_India It's not worth it. My hyryder is in service center from last 14 days because of manufacturing defect.
Big no to toyota hybrid.

[Vivek Srivastava @vickysri]

@Toyota_India @vikramkirloskar Day 14th.. no one from Toyota team even bother to call me (excluding service center). I still don't have date by when I will get my car back.
@vikramkirloskar @ToyotaMotorCorp @nitin_gadkari

[Vivek Srivastava @vickysri]

@ToyotaMotorCorp @ToyotaIndia
I know its rare but how this happened in toyota car. Manufacturing defect in New hyryder? UP14FJ3451

[Vivek Srivastava @vickysri]

@Toyota_India Day 10.. no resolutio, not a single call received from Toyota.
@vikramkirloskar

[Vivek Srivastava @vickysri]

@Toyota_India Dont go for Toyota hybrid cars. My 3 months old hyryder is in service center from last 12 days because of manufacturing defect.

[Vivek Srivastava @vickysri]

@Toyota_India Guys big no to hyryder. My 3 months old hyryder is in service station from last 10 days because Of manufacturing defect.

[Vivek Srivastava @vickysri]

@Toyota_India New hyryder is having manufacturing defect. My car is in service Station from last 9 days and now they are saying it will take a month.
Who will compensate me??
No one from Toyota is reached in last 9 days.

[Vivek Srivastava @vickysri]

@Toyota_India 9th day, no resolution, no call back nothing. Helpless customer can't do anything.
@TeamBHPforum
@vikramkirloskar @anandmahindra
@ToyotaMotorCorp

[Vivek Srivastava @vickysri]

@Toyota_India New toyota vehicles are not at par.
My new hyryder is in service station from last 8 days because of manufacturing defect.

[Vivek Srivastava @vickysri]

@Toyota_India What a pathetic customer experience. My two month old #hyryder is not functioning since 8 days because of manufacturing defect.
@TeamBHPforum FYI for customer awareness.

[Vivek Srivastava @vickysri]

@Toyota_India @vikramkirloskar Sir, Can i expect a meaning response atleast from your office. How i am managing without car only i know.

[Vivek Srivastava @vickysri]

@Toyota_India @vikramkirloskar sir have a look how one of your customer suffering from last 1 week without any solution.

[Vivek Srivastava @vickysri]

@Toyota_India +@ToyotaMotorCorp struggling a lot from last one week because of you.
Can I get contact details of India head?

[Vivek Srivastava @vickysri]

@Toyota_India Got a missed call and then no communication from your side. Even i can't call back on that no.
I am struggling to manage without car from last one week. Just got call from service center to wait for two more days. Horrifying experience.

[Vivek Srivastava @vickysri]

@Toyota_India Bought hyryder two months back. 4 days back it got brokedown. As per toyota team this is because of manufacturing defect and this is first case in india till date. My car is still in toyota service center with no resolution.
You can reach me at 9811949889
Its in toyota noida sc63